Tri-State Dermatology

"Unprofessional staff and a culture of disrespect. The culture runs deep and has for many years. it's that no one matters except them. Every patient, everyday waits over an hour for their appt. Go to morgantown or Pittsburgh. Do not waste your time waiting on these people. I take my mother here who seems to buy into this because this is all she knows. How dare u treat people like this."

"Honestly, he has has been one of the best doctors I have ever seen. Always got me in on emergencies when I needed it and always tried to get to the source of the problem to help me out long term. Sometimes you do have a wait but that is expected at any doctors office. He at least spends time in the room when it is your turn because this place genuinely cares and it shows!!! I have had the run around with past doctors and he has been the one to solve every one of my problems, very smart man!!"

"I was referred here by my PCP to have a mole looked at. Arrived early, the entire parking lot is full, plus the waiting room. My appointment was scheduled for 11. At noon I heard someone getting called back who was yelling about their appointment was scheduled for 9. I get one day off. I do not want to spend it in a waiting room because this place thinks its perfectly acceptable to overbook. I don't care how good anyone else thinks they are, no one is worth that long of a wait. Btw, after I left, they called me after 1 saying they were ready for me. Never again."

"Extremely unprofessional, scheduled an appointment, showed up early to fill out paperwork like they asked. There was a ton of people in the waiting room, I watched 3 people walk out because of the wait. There's an entire parking lot of people waiting in their cars. I asked if it was going to be much later than my scheduled appointment. Two ladies laughed at me and and said yes it's going to a while. I asked why they scheduled me at a time when they were extremely busy and one of the ladies snickered sarcastically as if to say "tough luck". I don't recommend this place at all they do not have a good process or good customer service. If I could give no stars I would."

"After an hour and fifteen minute wait in the waiting room and a half hour in the room by myself the Dr. Came in for 5 minutes, biopsy was done and I was out the door with little to no explanation. I called no less than 4 times requesting results. Six months later I revieve a bill which I questioned as I have health insurance and payed my co pay the day if service. I called for 2 months requesting information, saying Everytime on the voice mail I'd be happy to pay when someone explained it to me. I finally gave up and paid it as soon as I was able to get a warm body which is next to impossible. I've been trying to get an itemized bill for the last month to turn into my flex spending with no luck. ***** Clearly this guy is most interested in volume and not quality of care, do your self a favor and pick another even if it requires a further drive or a bit longer to get an appointment****"