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The Square at 511 Apartments
511 Four Mile Road, Alexandria, Virginia 22305
About the The Square at 511 Apartments
The Square at 511 Apartments is a premier real estate agency located at 511 Four Mile Road in Alexandria, Virginia. Our luxurious apartments offer modern amenities, spacious layouts, and convenient access to the bustling city life of Alexandria. With top-notch customer service and a prime location, The Square at 511 Apartments is the perfect place to call home. Visit us today to experience luxury living at its finest.
Photos of The Square at 511 Apartments
511 Four Mile Rd, Alexandria, VA 22305, United States
Opening hours of The Square at 511 Apartments
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 17:00
Saturday:
09:00 - 17:00
Sunday:
Closed
Reviews of The Square at 511 Apartments
"I am typically understanding and patient when it comes to most things but my patience is up with Park View/ The Square at 511. Moving in it didn’t seem like there were any issues at first, but as the months went on things started coming to light. The elevators are always broken, out of order or down. I don’t think in my year and a half of living here all 3 have ever worked simultaneously. The community is advertised as “Gated high-rise community with electronic-access entry” per the square website. ( that’s why I initially choose this community) The gate hasn’t worked since I’ve been here and can be seen tethered off to something to keep it open. The exit gate…sometimes there is one, sometimes it’s just a piece of PVC pipe attached to a gate sensor. There have been multiples incidents of packages being stolen and the remnants of those packages being found in the stairwells. The hallways are smelly, the carpets have stains, and trash and bugs in the hallways are a daily occurrence. In my most recent experience with this building we were sent an email on January 2nd, 2024 about the water being cut off on January 3rd of 2024 starting at 7am for a plumbing project, and that the water cutoff period would last at most 12 hours. The water cut off period exceeded 12 hours and didn’t come back on until around 1-1:30am. This was annoying and expected but I dealt with it. What I did not expect was to be woken up at 1:55am out of my sleep to rain sounds…and not the ones you pay for to help you sleep. I had my own personal little rain shower coming from my window spilling water all over my apartment. I called the emergency maintenance number and spoke with a representative that said she would send someone on site. I sat up for the maintenance person, expecting them to come look at the window and possibly resolve the issue and I never saw them. The water eventually stopped around 3:15 AM. I don’t know if that’s because someone did eventually come and fix it and just didn’t communicate with me or if I just got lucky. This is the second time that I’ve sent a maintenance request for my window leaking water that is unrelated to and/or separate from outdoor weather events(rain). I don’t know if this problem has been resolved permanently, or if it will happen in the future, I never spoke or saw anyone after my call with the emergency maintenance line. I am disappointed in the building and how they manage and run this property. The building is old and seems prone to falling apart…a lot. When a project is introduced to be “Fixed” it always seems to lead to more things breaking or the discovery of more things to be fixed. The many issue here are incessant do not make living here enjoyable."
"I had an okay living experience in this apartment, but there was a persistent issue with mice that I had to endure. However, what truly made my stay bearable was the exceptional assistance provided by Tesfaye, the assistant manager. His dedication and professionalism were outstanding. Without him, I would have had a much more difficult time and might have even hated the apartment. Tesfaye's commitment to addressing issues and making tenants feel at ease is truly praiseworthy, and he made a significant difference in my overall impression of this place."
"DO NOT MOVE HERE. I lived at The square at 511 ( park vue of alexandria ) for about 3 years. - My unit had a black mold outbreak while I was pregnant. I brought this up to management about 6 times and they did nothing all they said was "its a leak we cant find where its coming from" and never followed back up. My unit began to smell like feces and urine. I frequently called and would go down to the office but was ignored on multiple occasions. 2 months into having this outbreak i called Alexandria city on management 3 times. After having to be hospitalized due to having mold toxicity in my blood and becoming ill. I had to provide medical documents stating how it could cause complications in my pregnancy and was medically necessary to be moved to a new unit. After 2 almost 3 months of dealing with this situation they moved me to a new unit and made me sign a new lease longer than the original one ( I now found out by a lawyer that it was illegal for them to do that). - The square at 511 false advertises what this building offers. - During the summer the AC breaks and sometimes we are left with no AC for days up to a week - This complex is filled with roaches, insects and mice. - Homeless people sleep on the patio and stairwells - A teenager was shot on the 14th floor and management never sent out a message regarding the incident - My car was hit on 5 different occasions in the parking lot I could go on and on about this complex and how bad they are but its a list. Move in at your own risk."
"I’ve lived here for about 5 months and have enjoyed my stay so far. Management has always been very helpful and maintenance is very quick to solve any issues. There have been a few instances when the a/c or power will turn off (usually during storms), but management always sends out emails keeping the tenants informed and the issues usually get solved within a reasonable timeframe. The apartment complex is in a good location with big windows and great views. There’s also lots of storage. The price is very good for the area. So far so good"
"I have been a tenant at The Square at 511 (formerly Park Vue) for the last two years and cannot wait until my lease is up in just a few months! There are many things that make living here incredibly difficult to endure but my largest complaints surround several safety issues that our management regularly halfway acknowledges and almost never provides true resolution. 1) The building is incredibly old and outdated. Your A/C and heat will be controlled by a faulty water system that is almost guaranteed to go out on the coldest days in the winter and the hottest days in the summer. Last August the entire building notoriously went without A/C for nearly 5 days during a heat wave. Management saw it fit to allow infants, children, pets and the elderly to withstand internal temperatures averaging 90 degrees (my apartment personally reached 98 in the evening time). Our “updates” were mere emails stating that they were working on the issue but no means for comfort were offered to tenants and we were left to fend for ourselves and escalate the issue to VA housing for there to magically come A/C six hours later. You would think after this travesty they’d be more diligent onwards. False. We still went several days in the winter with no heat and just recently lost A/C for two days in a row and per management this was due to “excessive use”. So to be clear, tenants are being blamed for using the utilities we pay for. And not to add, matters only get addressed when we as a community come together and make massive complaints— that is a draining and arduous task for a place you call “home”. 2) Maintenance is a joke. While I personally find each of the maintenance staff to be honest workers, they simply aren’t equipped with real means to resolve issues within the building. At best, they are able to put bandaids on matters. For example, minor concerns but I have not had a working washer machine or ice machine since I moved in. My laundry machine has flooded my unit three times and the best they could do was swap my machine from another vacant apartment. The same thing was true when my fridge went out. Which, at no surprise, also doesn’t have a working ice maker. Major concerns get no further attention, as leaks are not addressed until they have far progressed and you can expect them to just plaster things until that no longer works. Elevators are constantly broken and several tenants have been stuck inside when they go down. If the entire building loses power there are no safety/flood lights in hallways or staircases. So again, you’ll need to plan for that. I wasn’t even supplied with a fire extinguisher in my apartment and purchased my own. 3) The community is terrible. For the most part you’ll be sharing living quarters with people who just don’t care. Very pet friendly and people often leave behind their pets “leftovers” in the hallways, elevators and around the community. I’ve even had dog poop thrown on my car, on multiple occasions. Cars have been broken into or hit and no working cameras on site to help you resolve matter. The marketing ploy of “gated community” is an open lie. The front gate has not worked in over two years and the “back gate” often gets driven thru and at this moment there’s nothing preventing in/ out access. You’ll often find teenagers and homeless sleeping in the front patio, in the lobby and in your hallways. Drugs and paraphernalia are normal occurrences despite having an on-site officer to held aide in deterring crime. The front door is often broken and even when it is working I’ve witnessed how people easily pick the locks, apparently in front of cameras that no one views so this can be addressed. It’s just really going downhill and attracting all types of crowds. Truly there’s so much more that could be said but the nutshell of it all is it’s just not worth it. They can change the name, take new pictures and paint our hallways over but they refuse to tackle our biggest concerns…especially those in the name of safety. They should do better!!!"
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