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Texas Jack’s Barbecue
2761 Washington Boulevard, Arlington, Virginia, United States
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About the Texas Jack’s Barbecue
Texas Jack’s Barbecue is a beloved institution located at 2761 Washington Boulevard in Arlington, Virginia. Known for its mouthwatering barbecue dishes, this restaurant is the perfect spot for meat lovers. With a cozy and inviting atmosphere, Texas Jack’s offers a wide variety of smoked meats, flavorful sides, and delicious beverages. Whether you're looking for a casual meal or a place to hang out with friends, Texas Jack’s Barbecue is the ideal destination for a satisfying dining experience.
Photos of Texas Jack’s Barbecue
2761 Washington Blvd, Arlington, VA 22201, United States
Opening hours of Texas Jack’s Barbecue
Monday:
11:00 - 21:30
Tuesday:
11:00 - 21:30
Wednesday:
11:00 - 21:30
Thursday:
11:00 - 21:30
Friday:
11:00 - 23:00
Saturday:
11:00 - 23:00
Sunday:
11:00 - 21:30
Reviews of Texas Jack’s Barbecue
"On December 26, I ordered two burritos, one with fries, one with salad, and an eggroll from Texas Jack through the Toast app. Familiar with their service, I anticipated a satisfying meal for myself and my family, who were eagerly awaiting their lunch. However, upon opening the food, our excitement turned to dismay as I discovered a sizable piece of plastic protruding from one of the burritos. Apprehension set in as I considered the implications for our health, especially for my kids. I promptly called the store and spoke with Brenda, a manager whose condescending and passive tone left much to be desired. Despite explaining the severity of finding plastic in our food, Brenda dismissed the issue with an aggressive stance, offering only a potential refund for one burrito. The lack of empathy and refusal to acknowledge the broader risk to our meal’s quality and safety left me deeply unsatisfied. In a state of disbelief, I called back after uncovering more plastic in the remaining half of the burrito. Nani, another manager, stepped in and demonstrated the leadership qualities I expected. She efficiently addressed the issue, requesting and promptly reviewing the photos and videos I provided as evidence. Nani’s swift response, within 8 to 10 minutes, offered a glimmer of hope in an otherwise distressing situation. This incident raises serious concerns about Texas Jack’s processes and quality control. As a customer, I believe immediate refunds should be the default response to such incidents, coupled with a genuine effort to understand the gravity of their oversight. My trust in Texas Jack has been irreparably damaged, not just due to the plastic in my food, but more so because of the dismissive attitude during conflict resolution. I caution others to exercise vigilance if considering dining at Texas Jack, as the incident I experienced points to potential process and quality control issues that compromise the safety of their meals. My sincere thanks go to Nani for handling the situation with the urgency and professionalism that one would expect from a manager in resolving a customer’s concerns."
"We came in for dinner on Tuesday night and the food was fantastic. We didn’t expect such a good bbq spot in Arlington but we are glad to have found this place. I’ll say the only thing we didn’t enjoy was the ribs. They weren’t fall off the bone unfortunately. Our service was also great. The waiter was very attentive and our food was brought out very quickly."
"This was our first time in this specific area and decided to trying out this restaurant. The staff and our server were very nice, friendly and helpful. We actually got there 45 minutes early and they accommodated us, we didn't have to wait and was shown to our table. The atmosphere was warm, cozy and inviting. Our appetizer and meal came out about 10 & 15 minutes after ordering. Food was on point, definitely well prepared and simply tasted good.. I definitely recommend this spot for small and large plates..."
"Texas Jacks has great drinks and great hospitality. I really had a great time and enjoyed all the restaurant had to offer. Environment Very spacious place with plenty of seating for dining and an area for dining and plenty of bar space. They have a private/party dining area as well - great for parties and small events. The music is very lively and upbeat that strikes a bit different from the ambiance of the restaurant which I found interesting. Service The owner/manager was warm and hospitable. Very welcoming and made sure we had all we needed. The bar staff was friendly and accommodating. Drinks I only purchased drinks on this trip. The old fashion was pretty good and the smoked effect added a little bit of flare. They were very strong so that is always good. I also ordered the old fashion off the happy hour menu that was just as good. The happy hour special is great especially coming from DC ($8 for a old fashion!) Overall Great place for drinks with a large bourbon menu and a great happy hour thats worth a trip to Arlington."
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