Virginia Square Plaza

"Have lived in the building since 2010. Have seen the building's management go from first class - comparable to 5-star hotel service delivered, to now an intolerable level, where there is a distinct lack of care. I was there when Eileen was there. And Sabrina and other managers (and don't forget Mr. Noor - such a kind person, too) who were salt of the earth, and genuinely helpful and kind people. They were simply the best and the reasons why we felt so lucky to live in a place like VSP - there was such a high standard. They went above and beyond. Now, in the past year, actually months, with the latest change in management, it's like the Twilight Zone in terms of getting a simple maintenance request fixed (almost like we're imposing to ask for a a functioning washing machine or dishwasher). Appliances go without repair or even communication about the repair for days. It's very hard to convey messages or communicate with management so that there seems to be comprehension. Simple glitches with logins to the portal are not fixed. The front desk personnel who have started in the last year or two can go from totally friendly to being totally obnoxious, depending. Yesterday when I arrived home at Virginia Square Plaza, I was trying to get a package - one small package (a medical device that is necessary) - and the front desk told me rudely to "wait 5-10 minutes" because he was VERY busy with a task he needed to complete. He was hostile. What? I was shaken because it was so disorienting to be treated in this manner. But that seems par for the course with new management at VSP. The clerk was labeling boxes with a felt pen. It was absurd. There were several people in the back office at the time, and I just had to stand there - feeling trapped in my own building by the people who work there, who operate with such callousness. Get your priorities straight and understand the client relationship. Don't treat us so poorly and hire competent people who understand that the people who live in the building are actually clients. Civility cannot be taught and some of the current staff lack it. The building itself is top-notch Dittmar construction, and maintenance staff are overworked, but the kindest people, and good at what they do. Dittmar Corporate Office are extremely attentive and provide amazing customer service, but we need a better building manager who cares and serves in our best interests. This isn't working."

"I lived at Virginia square plaza for 5 and a half years and my time there was absolutely wonderful. The building staff is amazing, Ayan and Sabrina were always helpful in solving any problem I was having. Maintenance was always prompt and my issue was solved immediately. The unit itself was also good, the walls are pretty soundproof, I never heard my neighbors and there wasn't alot of noise from the very busy road outside. Common spaces were always clean and well maintained. It's a very affordable option for the location. Overall I will always cherish the time I spend at vsp and will miss hanging out at the front desk."

"I have lived at VSP in two separate units! The location is unbeatable, steps away from the metro (orange/silver lines), walkable to Clarendon (bars/nightlife) and Ballston (restaurants/shopping). Maintenance and front desk staff are always kind and responsive! I had to move cross country for a work relocation and they helped me through the entire lease revision process. And I had A LOT of questions! Their patience and understanding was greatly appreciated. They care about their residents and it shows. I've thoroughly enjoyed my time at VSP and wouldn't be leaving if it weren't for the work relocation. 10/10, would definitely recommend!"

"Virginia Square Plaza Apartments is a top-notch place to call home! We have lived here since 2001 and have received excellent service these twenty years! Dittmar invests in quality employees; we have had wonderful interactions at all levels, from our corporate requests to working with building management, from front desk staff to building porters, all the way to various maintenance staff. Everyone is very friendly and professional. We have many friends in the building staff. When any concerns have arisen, they have been addressed promptly and above our satisfaction. We would highly recommend chosing your next apartment at Va Sq Plaza Apartments!"

"My roommate and I love it here! Staff are friendly and helpful. We put in a request for maintenance and it was taken care of quickly and efficiently. a great price for this location and amenities that come with it. The apartment is spacious and gets lots of light. We are really happy."