Cranberry Internal Medicine Associates
6998 Crider Road, Mars, Pennsylvania, United States
About the Cranberry Internal Medicine Associates
Cranberry Internal Medicine Associates is a leading healthcare institution located at 6998 Crider Road in Mars, Pennsylvania, United States. Our team of experienced and dedicated healthcare professionals provide comprehensive internal medicine services to patients of all ages. From routine check-ups to managing chronic conditions, we are committed to delivering personalized care and promoting overall wellness. Visit us today and experience the highest standard of medical care at Cranberry Internal Medicine Associates.
6998 Crider Rd Suite 210, Mars, PA 16046, United States
Opening hours of Cranberry Internal Medicine Associates
Monday:
09:00 - 18:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - ?
Friday:
09:00 - 16:00
Saturday:
Day off
Sunday:
Day off
Reviews of Cranberry Internal Medicine Associates
"I am very pleased with Dr. DiMatteo as my primary care physician. The nurses are very nice as is the lady at the front desk, Jennifer. On my last visit, which was for a routine physical, I was billed for a co-pay. Under my plan there is no co-pay for a routine physical. I spoke with my insurance company who verified this. They told me to contact the doctor's office and have them re-submit the bill correctly. That's where my issue began. I spoke with the office manager who was extremely rude. She refused to admit they made a mistake, even though the insurance company confirmed they did. She tried to tell me because I discussed my blood pressure with the doctor that is considered a specialized visit. That is ridiculous! We talk about my blood pressure every year during my physical, along with family history of cancer, diet, exercise, the weather, whatever. It has no bearing on the cost of the visit. I have worked in an office for over 45 years and would never talk to a client like that, especially if it was our mistake. I will not hold it against the entire office for the rude behavior of one person. Just beware if you ever have a billing issue with this practice."
"I have been going to this office for a few years now and have had a pleasant experience every time. I needed a new PCP since I had aged out of the pediatric system. Marlene Wise is an excellent PA and the staff as a whole has been very nice. Highly recommend this office."
"I have only good things to say about Dr. Rivett, who has been my PCP for the past 3 years. He listens to my concerns and never rushes through appointments. However, I'm knocking off a star due to this office's ridiculous Covid policy (you can't be seen in person for a full MONTH after contact with a person who tests positive - even if you are vaccinated and never had any symptoms). Even worse was their failure to inform me of the policy prior to my appointment, which I had booked several weeks earlier. The office staff called me twice in the week before my appointment, first to confirm the appointment and then to get my updated insurance info. They asked me NOTHING Covid-related and said NOTHING about their current Covid policy in either of these calls. Nor was anything Covid-related asked or stated in the messages I received through the MyChart app regarding my upcoming appointment. The first I heard of this policy was when I arrived at the office and checked in. I was more than TWO weeks past my last pre-quarantine contact with a person who tested positive and I had NO symptoms in the weeks since contact, but they refused to see me as scheduled. Complete waste of my time and I am considering switching to another practice due to the poor communication and lack of any logical basis for the policy, and most of all, the total lack of concern it shows for maintaining access to preventive care which could identify health conditions that a video appointment would not."
"I would give them a 0 if that was possible. My son has dealt with health issues for most of his life. They sent him to the ER twice instead of seeing him. We tried to get him to see a doctor instead of a nurse practitioner so he wouldn't be wasting more time and money. When you get thoroughly frustrated with their incompetence, they put their office manager on. I would recommend going somewhere else!"
"My son had an appointment for a stomach issue where he has been experiencing extreme pain. Dr. Rivett saw him and said he was getting authorization for a test and would contact my son and let him know. No one for over a week has contacted him. I called and tried to find out and called my insurance co and found out they did contact the doctors office and they were supposed to do something more to get approval. At the time of the appointment the office was told that my son was home for a short time and wanted to have this taken care of asap. Nothing. I called and EVERYONE was extremely unhelpful and rude. This has been the worst experience ever with a doctor. I noticed there are only two reviews. I went by the good reviews of those two people. Big mistake."
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