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Hampton Point
3340 Hampton Point Drive, Silver Spring, Maryland 20904
About the Hampton Point
Hampton Point is a reputable real estate agency located at 3340 Hampton Point Drive in Silver Spring, Maryland. Our team of experienced agents is dedicated to helping clients find their perfect home or investment property. Whether you are buying, selling, or renting, we are committed to providing personalized service and expert guidance throughout the entire real estate process. Our convenient location in Silver Spring allows us to serve clients throughout the Maryland area with professionalism and efficiency. Contact Hampton Point today to start your real estate journey!
Photos of Hampton Point
3340 Hampton Point Dr, Silver Spring, MD 20904, United States
Opening hours of Hampton Point
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 17:00
Saturday:
Closed
Sunday:
Closed
Reviews of Hampton Point
"They have gone way downhill. I moved there in 2019, just left. The current staff (MOST) of them seem annoyed by any request. If you keep trying to reach out, they will block your email. They rarely answer the phone or return calls, and I have been in their office, they are not that busy. They are raising the price of rent, but are not raising the quality of their service. The area is beginning to go downhill as well, as a bunch of teens (who don't even live in the complex) come across the street from the bus station to some of the buildings, smoke, fight, etc. Also, be SURE to get EVERYTHING in writing! What they say and what they do are two different things. The one bright spot is the maintenance staff, those guys have always done a great job! It was a great place to live for my first 2 1/2 years, then when this new management company and office staff came in, everything got worse."
"I have lived here for over a year and am ridiculously happy. Mind you, if I'd left a review before WPM took over managing this complex my only complaint would have been the management not being responsive. WPM came in and all that has changed. The new property manager-Van is AMAZING. He is so responsive, friendly, and helpful. Everyone who works in the office is so nice. They actually answer the phone now, return calls and emails, and work to make sure you're happy. I moved apartments with my roommate and every little issue we've had has been resolved within the week. Yes, there are normal apartment things like noise or bugs. However, pest control is out once a week and so on top of it. For the most part it really is a quiet place to live. People are friendly. The whole complex feels very safe. The apartments are beautiful, especially with the renovations that WPM has been doing. Overall I feel like I am getting the best value for my money and will continue to live here for the foreseeable future. *edit to add: I noticed some of the other negative reviews are from things that have changed. Maintenance has always been fast since I've lived here-usually within the day of me posting something it's fixed. Once even the same day. The hot water lasts about twenty minutes for me. It's about perspective. You can see your water heater, you live in an apartment, you have to know that hot water takes awhile to reup when you have a small water heater. I've lived in apartments with way worse in terms of heat. Amenities- when I spoke to the leasing office about these while moving apartments, they promised they're working on getting them up and running. Again, it's a new management company so this is changing."
"Great place to live. I've been living in this apartment for 3 years and have never had any issues. Maintenance team responded very quickly to any issues that we had. Very spacious bed and living rooms as well as the kitchen. The staff are great and very approachable. Clean and quiet environment to raise a family. I will always choose Hampton Point Apt for this obvious reason."
"Management, office staff in this place is useless. Most of the time no one answers the phone and when they do you can never get a satisfactory response. When moving in I was charged an amenity fee and have not been able to use any amenities here. Not that there are many to begin with. The gym is only open during business hours when most people are at work. I was told when I moved in it would be open 24hrs a day which never happened. Then they kept giving me the excuse that they needed to install some sort of key code so the door would not be kept unlocked at night. That excuse went on for months and now they’ve set permanent hours to 9-5pm Monday thru Friday, limited hours on Saturday closed on Sunday. One of my main reasons for moving here was to be able to use the gym and cancel my gym membership. The pool was not open last summer and I don’t believe it was open this summer either. Their basically extorting this money from tenants for absolutely no reason. The walls in this apartment are really thin. I can hear every step my upstairs neighbor make. Not to mention the fact that they are beyond obnoxious. They have a kid and dog that are constantly running back and forth making noise and makes it unbearable to be in the apartment. I reported this to the office and nothing has changed. Winter months are also terrible here. The apartment is badly insulated and you can feel the cold draft under the door. There is a large enough air hole under the front door to let cold air in and for bugs to crawl into the apartment. It doesn’t matter how high you turn up the heat the apartment is never warm enough to be comfortable. Winter electric bills average $300 per month. I don’t even think filters were changed this year which I’m sure is not helping with my electric bills. My lease is up next year I can’t wait to move. I would not recommend this complex to anyone."
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