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Crestleigh Apartments
9556 Muirkirk Road, Laurel, Maryland, United States
About the Crestleigh Apartments
Crestleigh Apartments is a luxurious residential community located at 9556 Muirkirk Road in Laurel, Maryland, United States. Nestled in a tranquil and picturesque neighborhood, Crestleigh Apartments offers modern and spacious living spaces with top-notch amenities such as a fitness center, swimming pool, and clubhouse. Residents can enjoy the convenience of being close to shopping, dining, and entertainment options while also having easy access to major highways for commuting. Experience upscale living at Crestleigh Apartments.
9556 Muirkirk Rd, Laurel, MD 20708, United States
Opening hours of Crestleigh Apartments
Monday:
09:00 - 18:00
Tuesday:
09:00 - 18:00
Wednesday:
09:00 - 18:00
Thursday:
09:00 - 18:00
Friday:
09:00 - 18:00
Saturday:
10:00 - 17:00
Sunday:
10:00 - 17:00
Reviews of Crestleigh Apartments
"I have lived here with my family for about 4 years now and never have I had a complaint until this new management company has taken over. I have had mold growth in my until for over a year and absolutely nothing has been done about it. No matter how many calls or emails are sent, they do not seem to want to send a professional company to come and clean out the air ducts. These are unsanitary conditions we are living in and it is not okay. We had a leak occur in our den late last year and NEVER was it addressed, since then the mold growth was worsened. Terrible experiences with this new management company."
"I wish I could give Crestleigh Apartments zero stars. I have been living here for over seven months, and they have numerous issues that are never addressed. The first problem is the lack of hot water. There are reviews dating back over seven years complaining about this issue, which is completely unacceptable. I receive a notice every month stating that they need to shut off the water for repairs, but I believe this is a lie. It seems like all they do is lie. Recently, they shut off the gas and water on a Friday, despite stating that it would not happen until Monday. This was a huge inconvenience for me, and I was without gas for five days. The apartment was not even cleaned before I moved in, and nothing was changed, including the filthy air filter. I had to put a hold on the apartment, and even then, they neglected to make it presentable before my new move in date. They said the move in date was moved up because of a carpet change, when really it was because they were waiting for the refrigerator to be delivered. I would have understood, and am not sure why they chose to lie about this. After the so called "repair," I had a leak in my apartment that took them over two days to attempt to fix. My carpet is now soaked with water, and no dehumidifier was provided, so there is no doubt mold growth. It took them over a month to respond to my clogged kitchen sink, so I have no faith that the leak will be fixed any time soon. The only thing they care about is that rent is paid on time, but they cannot even respond to a simple service request. Considering the amount of money I am paying, I should not be experiencing so many issues or waiting so long for them to be addressed. When the guy came to inspect the furnace, he had the audacity to ask me what was wrong with it, and even told me that the water pooling at the bottom of the furnace was normal. I have looked up several articles stating that it is not. I have contacted the office multiple times with no updates. If I want to know anything, I need to constantly call or email to get an answer, and even then, I doubt the response will be truthful. I have no intention of renewing my lease and advise anyone else to look elsewhere to rent. The fact that they are now offering tenants a certain amount of money off their rent for a referral is laughable, especially since I would not recommend this place to my worst enemy. It is that bad. Stay away!"
"I wish I could give zero star . It’s that horrible. I don’t know if they have maintenance at all , no filter changes are done . I called over 2.5 hours ago for an emergency water leak coming from upstairs and pouring into one of my rooms yet no one showed up . If I could upload videos and pictures y’all will be shocked to see how an apartment that looks nice from the outside is all rotten in the inside . It has not always been like this. I have been here for 5 years since when they had Joelle a very professional lady who took residence work order seriously . It’s like management or something changed for the worst . This last one year has been nothing short of nightmare."
"I think Crestleigh is coming together fine. The Apartments are nice & spacious. I’m never looking for parking. The new staff there is always helpful. I’ve been here for 4 years and Ive seen people come and go residents & staff. My maintenance repairs have gotten fixed in a timely manner. The neighbors are nice & safe as well as the area. The woman in the office are phenomenal and always shows empathy towards my family issues. Brian or Brandon can be a little nicer to my mom & sister though but all in all crestleigh is a great environment. I did have pest issues for months but sometime in august I made a trip to the office & had a great conversation with the manager & she explained she’s just getting here & her staff will take care of it & she did. Besides that my stay here is fine and I’ll continue to recommend crestleigh to my friends and family."
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