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Kanso Twinbrook
12503 Ardennes Avenue, Rockville, Maryland, United States
About the Kanso Twinbrook
Kanso Twinbrook is a reputable real estate agency located at 12503 Ardennes Avenue in Rockville, Maryland. Our dedicated team of experienced agents is committed to helping clients buy, sell, or rent properties in the area. With a focus on providing personalized service and delivering exceptional results, Kanso Twinbrook is the go-to agency for all your real estate needs in the United States. Contact us today to learn more about how we can assist you in finding your dream home or investment property.
Photos of Kanso Twinbrook
12503 Ardennes Ave, Rockville, MD 20852, United States
Opening hours of Kanso Twinbrook
Monday:
09:00 - 21:00
Tuesday:
09:00 - 21:00
Wednesday:
09:00 - 21:00
Thursday:
09:00 - 21:00
Friday:
09:00 - 21:00
Saturday:
10:00 - 20:00
Sunday:
11:00 - 20:00
Reviews of Kanso Twinbrook
"One of amenities is smoke free. This building is absolutely NOT smoke free. My apartment is CONSTANTLY flooded with cigarette, weed and cigar smoke. Not to mention the aerosol sprayed to cover it up. If you’re someone with asthma or any lung diseases, don’t live here. Kanso doesn’t take these complaints seriously and as someone with lung issues, it’s be absolutely awful. These smells are triggers. Not to mention if you have kids or are pregnant, smoke hand smoke is just not acceptable…. Especially in a smoke free apartment."
"I am so tired, angry and frustrated living here, no one tries to help you, they always charge you for random things and when you try to call or seek help no one helps you, they are not organized, they are 0 professional, it is overpriced and offers NOTHING! Honestly, the worst building I have ever lived in. I do not recommend it even to my enemies."
"I’ve been dealing with a horrid smell coming from the shower for almost months now. The maintenance team has been absolutely awful in dealing with this. They have not solved the problem and decided there’s nothing further they can do. They barely investigated the matter and now I am stuck here with this for the next few months. I am so looking forward to not renewing my lease. Save yourself the trouble. This place has no amenities no pools no gyms. They told us that we would be able to use the pools/gyms of neighboring buildings but that never happened. There is no onsite team besides the maintenance team. It’s completely disappointing how they’ve handled this issue. Parking has increased to $80 for single car parking mind you the parking garage is completely open to the public and there’s even been break ins. Let’s not even mention the garbage situation. Awful planning on whoever designed this apartment. This complex is huge and there’s only one trash shute PER FLOOR. There’s only 4 floors but the apartment has an east and west side and yet there’s only still one shute. The garbage area ends up being completely backed up and smells horrible during the summers and guess what? That’s where you park your car! Do not apply to live here there are WAY better places that are worth your money."
"Lots of miscommunication on the management team. I don’t even live here yet and there have been so many mix ups with touring. Was told I would be able to tour an apartment, then was told the night prior that I wouldn’t be able to tour an apartment. Then, I received a call the morning of telling me that I could actually tour the apartment, only to be told 2 minutes before my tour that the A/C in the apartment wasn’t functioning, and that I actually couldn’t see the apartment. Not to mention, they didn’t contact me. I had to reach out to them because I realized that they didn’t provide the apartment code. Very unprofessional l. I can see why there are only 2/5 stars on Google reviews."
"There are so many negative things in this apartment building. At first, new and modern apartments might seem appealing and since there is no on-site staff, it is actually slightly cheaper than similar apartment buildings near the twinbrook-north bethesda area. However, be super cautious before moving-in here. Read the negative reviews! Pros: -New apartments, new and beautiful finishes. -Safe and nice neighborhood that is close to a lot of things (including subway station). Cons: -After your first lease term, they try to increase your rent way above the market rent. They offered us a lease renewal where the cheapest option was still ~$200 above the rent of similar apartments that they were advertising. So, it might be slightly cheaper than the similar apartment buildings in the area but if you will renew your lease after the first lease term, you might end up with paying even higher than those similar apartment buildings. -It is extremely difficult to get in touch with someone when you have an issue since there is no on-site staff. Maintenance-wise the app works fine but if you have a non-maintenance related issue, then good luck getting in touch with someone. -They tried to overcharge us when we wanted to end our lease. Since there is no on-site staff and the only communication channel is emailing (most of the times nobody picks up the phone), we had to spend a great amount of our time and energy to deal with this issue. I would not have expected this type of an attitude in an Avalon apartment building. In the end, it took more than two months to solve the problem. -Parking is not free and for some reason, the parking garage that you pay for is actually public parking where random people can come and park via parkmobile. -Walls are super thin and if you have a loud neighbor, you will have noise problems. TLDR: New and modern apartments and finishes look great but you can easily find better places in the north bethesda-twinbrook area. This place might be slightly cheaper at first, but it is possible that you would end up with paying even higher. Most of the points in the negative reviews are quite accurate."
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