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The Flats at Shady Grove
1380 Piccard Drive, Rockville, Maryland, United States
About the The Flats at Shady Grove
The Flats at Shady Grove is a premier real estate agency located at 1380 Piccard Drive in Rockville, Maryland. Our team of experienced professionals is dedicated to helping clients find their perfect home in the vibrant community of Shady Grove. With a wide range of luxurious apartments and townhomes to choose from, we offer unparalleled amenities and convenient access to nearby shopping, dining, and transportation options. Whether you're looking for a cozy studio or a spacious three-bedroom residence, The Flats at Shady Grove has something for everyone. Come visit us today and let us help you find your dream home in Rockville.
Photos of The Flats at Shady Grove
1380 Piccard Dr, Rockville, MD 20850, United States
Opening hours of The Flats at Shady Grove
Monday:
09:00 - 18:00
Tuesday:
09:00 - 18:00
Wednesday:
09:00 - 18:00
Thursday:
09:00 - 18:00
Friday:
09:00 - 18:00
Saturday:
11:00 - 17:00
Sunday:
Day off
Reviews of The Flats at Shady Grove
"I visited the property or community several times and each time I was pleased with the service and attention I received. Brittney was wonderful and professional with me. My only regret is that I didn't apply sooner so I missed out on the larger size 1bedroom , however I am happy with the cozy 1bedroom that I will be moving into this weekend. Thanks Brittney and Ms. Harris! Light and love, Ellen"
"If there was 0 star I will rate you 0 star. What service you want me to rate if there was none? I was lock out on Friday night on 10/27/23. The bolt behind my door locked me out. I was told that it happened to residents before. I called emergency maintenance all night. Each time they promised someone will come to rescue me but they were never able at what time it will happen. After midnight I realized that they were playing game with me caring less if I sleep outside or not. They never called back to find out if an maintenance guy finally came and helped me get in my apartment. Never until today Monday that they send me a survey. Well there is any 24h emergency maintenance service at the Flats of Sady Grove. None. After 1am I had to call locksmith at my charge to get in my apartment . That not all. 2 weeks ago i called the same line to claime a 2nd key of may apartment after themaintenance had to change my lock witch was not working properly. They gave me only one key of the new lock while they always give 2 keys to residents. On the phone I was told my request was take care of and the office will make a 2nd key and call me to pick it up at the office of 1380 piccard Dr, rockville. Up to now I did not receive any call from the office about my 2nd key. What if I lock myself out ?"
"Brandy was super helpful, knowledgeable and polite throughout the application process. Leasing office was very clean and organized. Immediately got good vibes upon entering the complex."
"1. Scheduled a tour to see an apartment. Received confirmation via email and by phone that my appointment was set. Show up and the office was closed at 4:30pm. 2. Filled out an application and had to pay an application fee and amenities fee of $250 which was supposed to be refunded if I didn’t go through with the application, which I didn’t. I’ve yet to be refunded despite calling and emailing Flats at Shady Grove. The Flats manager never replied to my emails."
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