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Southwest Gastroenterology Associates
80 Landings Drive, Washington, Pennsylvania 15301
About the Southwest Gastroenterology Associates
Southwest Gastroenterology Associates is a leading medical institution located at 80 Landings Drive in Washington, Pennsylvania, United States. Specializing in gastroenterology, the doctors at this facility provide expert care and treatment for a wide range of digestive disorders and conditions. With a focus on patient-centered care and the latest medical advancements, Southwest Gastroenterology Associates is dedicated to helping patients improve their digestive health and overall well-being. Visit us today for compassionate and comprehensive gastroenterology services.
Photos of Southwest Gastroenterology Associates
80 Landings Dr #205, Washington, PA 15301, United States
Opening hours of Southwest Gastroenterology Associates
Monday:
09:00 - 16:00
Tuesday:
09:00 - 16:00
Wednesday:
09:00 - 16:00
Thursday:
09:00 - 16:00
Friday:
09:00 - 15:00
Saturday:
Closed
Sunday:
Closed
Reviews of Southwest Gastroenterology Associates
"My doctor faxed this place twice. I was a witness to that. I called this place over 10 times and left several voicemails. No call back for over a month. Then once they did call me back they left a voicemail trying to cover their butt acting like I’ve spoke to them before and telling me my own Doctor only gave them a verbal approval which simply isn’t true. I’d rather not have my colon perforated by this lackluster bunch. Infact I’m not even sure how this team of idiots are allowed to even perform procedures on the publics stomachs/colons. This place should get shut down for their neglect and utter disregard."
"I had been trying to get an appointment here since September 2023. My doctor faxed them my script and i called to schedule the appointment. I should have known from their voicemail recording- to be aware of their practices. Basically, don’t call us, we’ll call you. The receptionist was so so so rude. She said she couldn’t even speak with me until they got the faxed script from my doctor. I apologized and called my doctor. They reassured me they faxed it and there were no troubles on there end and even could confirm their system said it was successfully sent. I called southwest gastro again and had to leave a message. The next week, i called again left another message. I called my doctor again, the refaxed script for the 3rd time just in case. Still NO calls, no response from southwest gastro. My Messages are civil and requesting an appointment. I thought I’m going to call and see how many phone calls and messages i have to leave before i get a phone call back. So far, It isn’t 7. If they ever do answer or call me back- you can be sure I’m definitely not going to schedule!! GO ELSEWHERE they have no desire to be a competent office. Would you want someone in charge of your health if they can’t even return a phone call? How will they take care of you if they can’t do the simplest of tasks????"
"This is a horrible experience as far as even trying to get through to thus office! I spent the day with my already frustrated sister in law. All she has been trying to do is get an appt. For her colonoscopy. How terrible this office is! We spent so much of our time and were placed on hold for over 30 minutes! All there was is a run around ! Their mailbox was full??? And then it's a complete run around just even being transferred from one place to the next!!! The other completely unprofessional uncalled for part is that her primary care physicians office is upset as well after already faxing the order to them on 3 different occasions! All the while,them claiming that they never received the order!!! I will never recommend this office to anyone! As a matter of fact I may even file a formal complaint with the dept. Of health and the better business bureuro! I don't recommend anyone this terrible place"
"Office staff rude, unprofessional. Doesn't return phone calls,gives false information. Fails to pass critical information to the doctors. But, the doctors are awesome in Washington,Pa. They need an entirely new office staff that cares about their patients well being."
"Only giving one star because I can't give zero. I tried making an appointment to be seen by Dr Totten but I was only able to get an appointment with one of the nurses. I was not treated with care and was refused to be seen for my issue I made the appointment for. Rather than address the issue I was In the office for the nurse immediately insisted on an invasive procedure before any other alternative. She then proceeded to call dr totten on the phone ( after i asked to speak to someone else) who without seeing me or having the issues addressed agreed to this invasive route. However the woman who checked me in, crystal is amazing and kind! She deserves a raise / a better job."
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