MedExpress Urgent Care
5944 Steubenville Pike, McKees Rocks, Pennsylvania, United States
About the MedExpress Urgent Care
MedExpress Urgent Care is a medical facility located at 5944 Steubenville Pike in McKees Rocks, Pennsylvania. They provide convenient and efficient urgent care services for a wide range of non-life-threatening medical conditions. With a team of experienced healthcare professionals, patients can receive quality medical care for illnesses and injuries without the need for an appointment. Whether you have a cold, flu, sprain, or other minor ailment, MedExpress Urgent Care is there to provide prompt and compassionate care. Their goal is to help patients feel better and get back to their daily activities as quickly as possible.
Photos of MedExpress Urgent Care
5944 Steubenville Pike, McKees Rocks, PA 15136, United States
Opening hours of MedExpress Urgent Care
Monday:
08:00 - 20:00
Tuesday:
08:00 - 20:00
Wednesday:
08:00 - 20:00
Thursday:
08:00 - 20:00
Friday:
08:00 - 20:00
Saturday:
08:00 - 20:00
Sunday:
08:00 - 20:00
Reviews of MedExpress Urgent Care
"The girl at the front desk was so rude and whipped my insurance card out of my hand when we were registering. We were there about 20 minutes before close and I get it, everybody wants to go home but there's no excuse for whipping a card out of someone's hand and being just a general nasty witch. She was very condescending and dismissive. People come there and are scared because they're not feeling well. HAVE COMPASSION!!"
"We all know that the holiday season often includes having a skeleton crew, but Dr Polakoski's bedside manner was dismissive at best. She refused to provide Rx treatment in the face of COVID19 during the holidays despite me being two days into full symptoms and waved me off when my test took 25 minutes instead of the mentioned 10. She repeated the same behavior when handing me my test results and sending me off. As someone who witnessed the pandemic in a large city, I've seen medical staff work 52+ hour shifts with more grace than this. This location is usually full of kind and attentive staff, but I suggest checking the acting physician when planning your next visit. The only saving grace was the assisting RN who was extremely kind."
"I am a traveling nurse, I need work clearance with each new contract every 3 months, therefore I know what needs to be done. The front desk lady was extremely rude to me and dismissive. I repeated what I needed over 5 times. When I waited 20 minutes and went to recheck with her regarding what I needed done at my appointment - she gave me so much attitude and STILL proceeded to tell me “all 6 things will be done blah blah” meanwhile I needed 3 simple things completed and she would simply not listen to my needs. Extremely unprofessional and rude. The nurse/PA were nice and helped quickly. My blood pressure was elevated because of the stress of checking in unfortunately and I needed a physical for work. Do better."
"I had an appt in Robinson, they did a great job but wanted some additional tests run that they did not have. The PA called the Moon office on a Sunday evening and they took care of me immediately. These folks really care. They really listen. Much better than my PCP."
"Very good experience. Short wait. All the staff was professional and pleasant. Nurse-practitioner Steve Stern dealt with my problem quickly, explained clearly possible results and had a prescription sent to my pharmacy. Would go back for non-urgent issues."
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