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Metro Pointe
6609 Eberle Drive, Baltimore, Maryland, United States
About the Metro Pointe
Metro Pointe is a premier real estate agency located in Baltimore, Maryland. Our expert team of agents is dedicated to helping clients find their dream homes or sell their properties with ease. With a prime location at 6609 Eberle Drive, we offer personalized services and guidance throughout the entire real estate process. Whether you are looking to buy, sell, or rent, Metro Pointe is committed to providing top-notch service and making your real estate experience seamless and stress-free. Contact us today to see how we can help you achieve your real estate goals.
Photos of Metro Pointe
6609 Eberle Dr, Baltimore, MD 21215, United States
Opening hours of Metro Pointe
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 17:00
Saturday:
10:00 - 16:00
Sunday:
Day off
Reviews of Metro Pointe
"New Property manager is very inexperienced and very unprofessional when handling tenant issues, concerns and rectifying those problems. The Property manager does not respond to emails nor concerns and does not take into consideration the tenants needs . The previous property manager Stephen came in and was doing an amazing job and now the complex is worse than it previously was and I’ve been a resident here for the last two years . I would NOT recommend anyone to move here ."
"I haven't been here a full 2 months yet and I regret moving here already. The cabinet door came off and hit my daughter in the face as she was opening it. There are 3 mouse holes in my unit one of which I reported November 3rd and the other two a couple of days ago. They canceled the request today 12-7-2023 and haven't patched them up. Whenever we take a shower the water starts filling up in the tub. The floor in the kitchen in sunken in the website says newly renovated apartments with updated appliances including built in microwaves. These appliances are old and my unit must've been skipped for the microwave. On top of that the rent I was originally quoted isn't what I'm paying. It's higher. I was desperate at the time and needed somewhere for my child to lay her head. But now I regret moving here so I'm currently looking for other options. I won't be renewing my lease."
"If I could give them a negative 10 I would. I've been living at the complex for a little over 8 yrs, before the name change and the property manager switch. I can tell you for sure NOTHING, and I MEAN NOTHING has changed, since everything has switched. They still don't answer the phone or respond to maintenance issues. I would NOT recommend any family or friends at all. Good luck to the next tenant/s that move in and/or out within 4 months. Nobody every really stayed longer than 6 months to a year. And trust me the layout of the pictures they have on the website, ain't it. The only and I mean the only time those apartments are renovated is when someone move out and half the time those renovations still have issues. Even heard stories from multiple individuals that have Section 8 vouchers being forced out. As far as reviews. They may have a few that's negative, everything camt be positive, right?"
"Only giving 5 stars for Bryan. Went to the rental office this morning and Bryan showed up not even an hour later and fixed all my issues. He was definitely a godsend and I appreciate all his hard work, he definitely deserves a promotion to supervisor because no one else took the time to really take their time and really look into the problem areas that I had issues with before today. I’ve been having issues with my oven and after about 5-6 maintenance tickets about the issue he came right in and said I need a new stove, hopefully this issue won’t take weeks to complete. I will be following up with the rental office."
"Before actually moving into metro pointe apartments there where several complaints about the leasing office and how they are non responsive to problems I took a chance because I heard they was switching management and I would love to say this new management is amazing and get the job done! Let’s start with before I actually moved in Stephen made sure they actually cleaned the property well and made sure it was up to date before I moved in then any issues I have had since my move in date Stephen has made sure to get them fixed right away! I have faith that this new management will continue to get the job done!"
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