Seasons At Bel Air Apartments

"I really love that there are so many community functions! Maintenance is always professional and considerate and get things fixed. The office staff is really nice. My court is very quiet."

"You won't find an apt like this unless u go to a 3rd world country. Fr the washing machines used to be $2 per use, paid with quarters. Just yesterday they changed the price to $2.15, the machine only takes QUARTERS! So it's actually $2.25. Guess they didn't think one would notice"

"Maintenance is an absolute joke. We waited over a month for a working toilet when we moved in. Now we’ve been going back and forth for a working oven for a month. I put in a ticket, they send someone out to look at the oven, tell me what’s wrong, leave without fixing it, then close the ticket and never come back. I have to keep calling and putting in more tickets just to try to have the most basic appliances work and nothing ever gets done. Each time, it’s a different tech who comes in so I have to start all over with the explanation of what the previous techs have done. There is no communication with each other or with the maintenance department to say that work hasn’t been completed. The walls are thin and the doors are basically made of plywood. My front door bends and gives if I press on it. Messages sent to the leasing office through the portal go unanswered. Overall, for how much I pay a month, I’d expect a better level of service and a sturdy front door, working oven, and flushing toilet. Editing to add: I also call at least once a week and they always assure me they’ll look into it and call me back but don’t."

"I've lived here for a year. The location was nice, but maintenance was a nightmare. I moved in with friends as an addendum, and there are appliances that were broken when I moved in that are still broken or barely holding on a year later. The AC went up mid-June, and we've had to rely on fans just to keep the apartment livable. And while I never saw the fliers for them, trying to bribe residents for 5-star reviews instead of making somewhere worth 5 stars is dishonest and inexcusable. Save your money and sanity and look elsewhere."

"The staff is very friendly and respectful. The neighborhood is quiet for the most part. However, trash is constantly being left outside of the trash bins for weeks at a time and with a 2 month email thread with the leasing office NOTHING has been done. We pay nearly $1700 a month, you would think the least that could be done is to keep the parking lots clean. Especially when they have staff walking the parking lots picking up trash every morning. This is the main reason for not renewing our lease."