The Paths at Loveton Farms 4 Roberts Path, Sparks, MD 21152

"I had woken up Sunday morning and noticed there was a puddle of water on my kitchen counter and what looked like bubbling paint on the wall above it. I immediately called the customer support desk to notify them of the leak. Being Sunday this was considered an emergency and someone from maintenance showed up within 30 minutes. After investigating, there was a like in one of the stack pipes that connects the bathroom drains in the apartment above me. The maintenance folks worked to seal the crack for the time being until it can be replaced. Thanks so much for the responsiveness and finding the issue so quickly!"

"Henderson Webb is a horrible excuse of a management company. They take forever to respond through their email portal. They will come into your apartment for "random inspections". The walls are super thin and you can hear every step your neighbor takes. Maintenance staff is a joke. Don't rent from any Henderson Webb property, you will regret it."

"I have lived here 3 years. When I have an issue most times it has been dealt right away. The staff is courteous and professional. The grounds are well maintained. It is quiet and safe. The appliances are dated but work. My only issue with this place is the lack of adequate recycling bins at the Paths."

"I've lived at The Paths at Loveton Farms for ten years. My experiences here have been positive overall. I've lived in three other apartment complexes in Baltimore County and this apartment community is the nicest. However , these apartments are starting to show their age at times, but maintenance does a good job keeping up in repairs."

"At first this apartment seemed okay. However, my opinion changed fairly quickly. The carpeting is disgusting (after a long fight they refused to replace it but professionally cleaned it), utilities break all the time (I place, on average, 5-10 service requests every single month), screens are missing and windows do not lock, and the rest of the apartment is simply run down and dilapidated. To top it off, the AC motor was not installed properly and ran all winter, along with my heating motor. This ran my electricity bill through the roof. I submitted a reimbursement request March 5th, and still have not heard back despite at least 10 follow up calls that I had to make. Their policy is to respond within 7-10 business days. They have exceeded this considerably and still cannot get their act together. Under no circumstances should you live here. Henderson Webb could not care less about its residents, and they make that extremely evident with the quality and upkeep of the units, and with the complete neglect of the residents' needs (even when residents call them continuously to make them aware of the problems). I pay rent on time every month and follow all apartment and community rules and regulations. There is no reason for this pitiful company to act in the manner in which it has acted. Update on 4/11/19: We have had ants in the apartment for days. There is no mess or trash that should be attracting them, but there are hundreds of them. This has been reported numerous times and nothing has been done about it despite many follow up calls. This is extremely unsanitary. Also, we have had an animal in our ceiling for at least three days now (it could be longer). We called about this numerous times before anything was done about it, and the first attempt to fix it was completely unsuccessful. This is one of the worst apartment experiences I have ever had. Oh, and still no update on when they are going to get around to sending me my money back for the outrageous utility bills their faulty equipment racked up. Upon inspection yesterday, we learned that the AC and heater were both from the mid 80's and neither of them was running properly! It blows my mind that they just now thought to check this, and that they still haven't made a decision to give me my money back. Absolute thieves."