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Metro by T-Mobile
7085 Allentown Road, Camp Springs, Maryland, United States
About the Metro by T-Mobile
Metro by T-Mobile is a store located at 7085 Allentown Road in Camp Springs, Maryland, United States. This institution offers a wide range of mobile phone services and products, including smartphones, accessories, and prepaid plans. With a focus on providing affordable and reliable communication solutions, Metro by T-Mobile is a popular choice for customers looking for quality wireless services. Visit us today to explore our latest offerings and find the perfect mobile solution for your needs.
Photos of Metro by T-Mobile
7085 Allentown Rd, Camp Springs, MD 20748, United States
Opening hours of Metro by T-Mobile
Monday:
10:00 - 18:00
Tuesday:
10:00 - 18:00
Wednesday:
10:00 - 18:00
Thursday:
10:00 - 18:00
Friday:
10:00 - 18:00
Saturday:
10:00 - 18:00
Sunday:
12:00 - 17:00
Reviews of Metro by T-Mobile
"Service is pretty good but have problems with the T-Mobile phone. Took phone up there twice because I couldn't text out. First time problem was fixed. Second time problem was fixed but none of my apps work and I can't text. Never had any problems with any other phones, Samsung or LG but hate this phone. Of course this started happening after time I could return it. Never again would I buy another T-Mobile phone."
"SCAM & RACIST STORE, DO NOT SHOP HERE This store manager Karla Reyes has the worst attitude imaginable; incredibly disrespectful. Then had the nerve to say she was the franchise owner. As soon as I walked in she caught an attitude and told me there was no refunds for a phone I bought yesterday. The only refund policy posted was a paper flipped over on the counter. Nothing posted up and only on a receipt that you get AFTER you already pay. Tricked me into a new phone, said I cant return, immediately threatened to call the police on my mom for asking for the store number. This store is the worst, the worker that sold me the phone first tried to sell me his personal phone for a discount. And Karla Reyes says: “You can’t prove that, there is no audio on these cameras” They are a complete SCAM."
"This was my first time visiting this location but it definitely won't be my last. I have heard from numerous people about the great customer service that Roberto gives and he definitely didn't disappoint. Anybody that visits this location be sure to request Roberto."
"The customer service here is so unprofessional and their employees aren't knowledgeable in their job. I've been here 3 times once by myself and twice with my elderly father (during a pandemic) to add him to my account. Each time I went I got a different answer. I asked each rep if I needed to know or bring anything on my next visit, and each of them said no. One was on her phone texting while she was supposed to be helping me which is so unprofessional and a turn off. Please train them better so they can provide your customers excellent service cause this ain't it."
"Wow. I went to this store because they carried the phone I originally wanted for my wife. When I called the manager told there was a special and the screen protector and case were free. I get home my receipt was not in the bag, so I called them back to send me my receipt to find out they charged me for the screen protector and case. I called another store and no one else has this special. Unfortunately I was lied to by the manager of the store just to make the sell. She really was not thinking of the returning customer. She also told me this extra charge was part of the upgrade package which is not on my receipt and none of the other store have ever heard of this. I was there for about 2 hours. During this time they start yelling at each other in front of all the customers because this same manager was stealing commission phone sells. Very bad business and un-professional I will never return."
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