CVS

"Today was the last day I will ever go back to this CVS! The manager, Dajuan Johnson( short, bald, African-American man with a long mustache and beard) was highly unprofessional and did not help me with the issue I was having, at all. I had to call Greenbelt Police to the store to help get my issue resolved at which time Mr. Johnson then decided to do his job. I shouldn't have had to call Officer Sims to get my issue resolved and CVS needs to look into why Mr. Johnson refused to help me or give me any direction for the issue that I was having. I did not get loud with Mr. Johnson nor was I aggressive with him in any way so I can't understand for the life of me why a manager wouldn't want to ensure that a paying customer was left without any help or answers to their problem. If Mr. Johnson does not like the duties of his job he should look for employment elsewhere. I will be contacting CVS Corporate."

"Terrible customer service. The extra care coupons are repeatedly deleted from your order if you ask them to assist and fix an incorrect price on your order. I had such horrible experiences with getting my much needed prescriptions I moved them to another pharmacy. Healthcare disparities are real in my community and CVS exacerbated problems with poor pharmacy management. They could literally compromise your health by having added barriers to accsssing your medications in a timely manner. Horrible, horrible service."

"The CVS at 7607 Greenbelt Rd went above and beyond to get me the new COVID booster. I had multiple appointments and each time CVS was out of the booster. I received a call about 9pm from CVS that they had a booster. I went in 30 minutes later and received the vaccine. A pharmacy employee drove 30 minutes to get a booster and the pharmacy manager was wonderful!"