Goodwill Store & Donation Center 766 Lancaster Avenue, Berwyn, PA 19312

"We found a great item that unfortunately did not have a sticker. We wanted to purchase the item so we took it to the checkout counter. The younger male employee that "helped" us was extremely unfriendly. We handed him the item that we wanted to purchase. After informing him that it had no sticker he just tossed it into a bin and said, "You can't buy this, the item needs to go back into processing." We have been to many other Goodwill's and when this has happened before the employee kindly worked to figure out the price and still sell us the item. This employee put no effort into resolving the matter and his attitude was poor."

"I'm an avid thrift shopper for 30 plus years and always love to get chance to shop local Goodwills wherever I go... traveled from Long Island, NY to meet family from Maryland at King of Prussia Mall so instead of walking the mall waiting for them to arrive I stopped in this Goodwill...although I did find a beautiful pillow the staff (particularly older man at register) was so unwelcoming that I'll definitely forgo this Goodwill next time I'm in the area...maybe that's his intent? If so, mission accomplished Mr. Grumpy. ☮"

"Been coming here for years and today I tried to purchase a sweater among other items. The sweater had no tag and the cashier refused to sell it to me or even get it priced. Was told no tag no sale and to come back another day. Absolutely crazy. Makes zero sense why you couldn’t get it priced if I was willing to purchase it. Its one thing that this goodwill location has jacked their prices up big time but its another to now have everything individually priced that workers cannot price an item with no tag. Beyond disappointed."

"I loved this goodwill. Everything was organized and sorted properly and I found SO many goodies. I didn’t find the staff to be very friendly but all my good finds made up for that."

"You never know what you're going to come across in a Goodwill and that's why they are so amazing. It was our first time at this one, we're from Delaware so it was a nice drive up here; definitely worth it! This Goodwill is well organized and it's super clean. The staff is very helpful and super friendly. Thank you Goodwill for making this a successful Christmas shopping day! Happy Holidays!"