Family Dollar,

7041 Liberty Road, Baltimore, MD 21207

"Monday, 1/1/24, 9 pm. Clean, organized, stocked, friendly workers. (The prices an the shelves should reflect the prices at the register.)"

"Was charged for twice for one item. Didn't notice it until I got home. Tried to call the store and the phone number was incorrect. To far to travel back to the store."

"I had the worse experience just going to get two items. Cashier was rude because she wanted me to place all the money in her hand when I hand her the bills and big change in her hand. I left the small change with was 17cents on the counter while fixing my wallet so I won't leave nothing. She said rudely can you pick it up and place it in my hand. Like I was her child. Let me remind you this is 2023 and I didn't even want to put the cash in her hand because she didn't have gloves and her mask was down off her face. But you gives me attitude like I am being rude. What! Then she refused to give me a receipt and said I not checking you out unless you put it in my hand. The dime, nickel and two pen was left on the counter. I was trying not to hold up the line and move quick and not have to break a $100 bill on $2.17 items. I told the manager my issue and this Spanish decent lady said what's it's apart of your religion or something to not put the money in her hand. Actually I put all the money in her hand but the small cents. Check the camera!!!! No one should be mistreated in a store that continue to have empty shelves. You should be happy for the business. This store should be closed down. Next time I will pay with my $100 bill instead of being nice and give you the exact amount. Thank you!"

"Came in to pick up a few items and take advantage of the $5 off coupon and sale. Bad decision. Only one cashier at noon. My app was malfunctioning so I held up the line a bit but was told I couldn't hold up the line. The cashier was annoyed and so I chose to just move on.She was in a hurry at that point and began to ring up the next customer and pushing bags down and one of my bags was left on the counter. I noticed once I got home and attempted to call but the number on the website AND on the receipt are bogus. They go nowhere. I went to retrieve them and decided to ask the manager if I could still receive the discount. Another bad decision. She was patronizing and discourteous with a smile on her face. I mentioned that I tried to call and she interrupted me to say that "she wasn't sitting by the phone". The number literally goes nowhere I explained. Her response. "Well, that's the number on the receipt." She said she doesn't look on the website for other numbers but invited me to do so. Customer service was clearly not her niche. Do better!! Will go to another location in the future. SMH."

"My brother and I walked into the store today and met the rudest young lady/cashier ever. If I could give a negative score I would based on customer service. We didn’t even shop we were so disgusted with the greeting we received. We left and went a mile into the city and stopped at that one and the customer service was phenomenal. Just Shop a mile into the city! This particular Family Dollar has piss poor customer service."