Mountain Valley Orthopedics
600 Plaza Court, East Stroudsburg, Pennsylvania 18301
About the Mountain Valley Orthopedics
Mountain Valley Orthopedics is a leading orthopedic institution located in East Stroudsburg, Pennsylvania. Our team of experienced doctors specialize in treating a wide range of orthopedic conditions, including sports injuries, joint pain, fractures, and more. We are dedicated to providing personalized care and comprehensive treatment options to help our patients achieve optimal musculoskeletal health. Visit us at 600 Plaza Court for expert orthopedic care in a state-of-the-art facility.
Photos of Mountain Valley Orthopedics
600 Plaza Ct C, East Stroudsburg, PA 18301, United States
Opening hours of Mountain Valley Orthopedics
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 17:00
Saturday:
08:30 - 12:00
Sunday:
Closed
Reviews of Mountain Valley Orthopedics
"My experience with the doctors has been fine; my problem is with the billing. I was offered a piece of equipment that I said I would not accept unless Medicare covered it. I went so far as to say I would come back for it when that was substantiated .As I was checking out, an employee who had fitted the device informed me verbally that Medicare would cover the device and I took it home. I was then charged 188.00 which I disputed. Ultimately, after investigation by Mountain Valley, I received a credit. I am now being told that the charge was resubmitted to Medicare, rejected, and the 188.00 has been charged again. The billing people are ignoring what the employee told me about coverage and said that the original credit was a good will gesture. I am now being penalized for an employee error! Don’t tell patients there will be no charge when it’s not true !! By the way, the office refuses to take the device in question back; I offered to return it; I never used it."
"Had trivis gel injection, I was told that there is no charge for the second and third injection too bad they offic submitted billing to my insurance and then charged me after the fact. $120.00 charge for no charge service. Tell rhe truth and just charge your patient instead of lying and then taking money without permission from your patients."
"The doctor came in twice with x-rays that weren't mine. They never bothered to request my records when I told them where I had been seen. (Office workers obviously not competent.) The doctor said I might need a knee replacement even though no x-rays or any other imaging was taken. I made an appointment at a different practice."
"Drs are great. The office is hard to work with. There are several locations and all the calls route to a central line. Then after 5-10 minutes you get transfered to the place you want to get a voice-mail. Then in a day or 2 you'll get a call back. If you miss the call then you go through the process from the start. Once you get an appointment. 50/50 it will get canceled and auto rescheduled at their convenience. If you reschedule, the appointment won't get canceled. The main office will tell you it never got rescheduled. Then an hour before the appointment you'll get another call from a different office saying it got rescheduled."
"My name is Mark. Everyone was very accommodating. I’ve been to about a half dozen Physical Therapy establishments before in New York. Marcello is a Physical Therapy GOD! His attention to detail, and familiarity of bio targeting the right stretches for my recovery is unrivaled. I hope Amy from billing office can work with me, because I’m on a fixed income, and don’t have the best insurance. If so, it’s really going to be hard to get rid of me! Best Physical Therapy experience I have ever had. Just hoping to afford it. Thank you for everything, MVO!"
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