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Oaks Radiology
450 Cresson Boulevard, Phoenixville, Pennsylvania, United States
About the Oaks Radiology
Oaks Radiology is a leading medical institution located at 450 Cresson Boulevard in Phoenixville, Pennsylvania. Specializing in radiology services, Oaks Radiology provides state-of-the-art diagnostic imaging and interpretation by experienced doctors and healthcare professionals. Patients can expect personalized care and accurate results in a comfortable and welcoming environment. Whether you need an X-ray, MRI, CT scan, or other imaging services, Oaks Radiology is dedicated to providing exceptional medical care to meet your needs.
450 Cresson Blvd # 100, Phoenixville, PA 19460, United States
Opening hours of Oaks Radiology
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 17:00
Saturday:
Day off
Sunday:
Day off
Reviews of Oaks Radiology
"REVISED: I supposed they saw my review?? One of the Managers called me 20 minutes after I posted the original review and told me they would mail me the disc at no charge. Thanks to Cathy (Kathy?) at Oaks Radiology. ORIGINAL: Had an MRI. It went fine. On time, no issues. I asked for the study on Disc which they promptly provided. When I got home, the Disc was blank. I called the next day and asked for a replacement and because their facility is 50 minutes away, I asked them to mail it to me. They told me there was a $20 fee for mailing. I objected as they made the mistake and gave me a bad disc, but they would not relent. I either had to pay the fee, or waste 2 hours going up there to get the disc. I don't think I was being unreasonable asking them to make good on their mistake and wave the fee...I guess they don't think customer service is important."
"Staff, including office manager unfortunately, completely miss the point that they are in business to assist patients in getting the images they need, that they pay for, to their doctor. Oaks discs, imaging program is only readable on a PC. Doctor accessing their portal could not save images into his hospital’s electronic data management system. They refused to give patient image he could view even though patients own their images by law"
"Had an MRI yesterday. The scan took over an hour. The staff made me feel comfortable and calm. I didn't have to wait at all. My appointment was at 10 and I went in at 10. I asked what my copay was going to be and was told nothing, my insurance covered it. The technician was constantly asking me if I was comfortable and ok. I have no complaints with this radiology center, would recommend, and will use again."
"Save your money and your time. Since there is nothing I can do to reclaim my money and time that was lost at Oaks Radiology I hope this review will help others. Out almost $600 with ultrasound images and results that my doctor could not use! Outdated technology and unprepared technicians that failed to capture the proper images requested by my doctor. The images were never sent to my doctor causing delays and the need to reschedule appointments. The images were so poor that I was required to get the ultra sound done again at a more reliable radiology center. During my appointment at Oaks the technician complained that their technology has not been updated or maintained - at this point there was nothing I could do. Other places may quote you more but you’ll be getting quality images and not dealing with the frustrations of Oaks Radiology."
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