CVS

"I was just racially profiled at your store today. I’m appalled to say the least! About an hour ago, I needed to purchase six gift cards at $200 each for my job. When I went to purchase them at the register, I was asked by the employer named Nicholas why I was getting them. I found that very strange. It is none of his business but I told him it was for my job. He then decided to only do three first and then once they went through, he said he can only do two more because the max amount of gift cards you can purchase in a day has a $1,000 limit. That is a lie! I looked it it up in Google, it says “Based on the U.S. government legal regulations concerning limitations on gift card purchasing, within a 24 hour period: The maximum amount that can be purchased by a single person across multiple gift cards is $10,000.” To add salt to this wound, my manager informed me that she had recently purchased 12 gift cards at $200 each, from the same store ID#2079 with no problem. I don’t think I will ever go back to this particular store again. I was definitely racially profiled. Thumbs down!"

"Purchased 3 vanilla visa gift cards here for Christmas. No one could use them because they were all depleted. CVS told me even with all cards and receipt in hand they couldn’t do anything."

"I scheduled a vaccine over a month ago and when I arrived the pharmacy was closed! I'm aware the store had some kind of damage to the store wall, but it did not affect the pharmacy. They never emailed, texted or called to notify me they would be closed or that I needed to reschedule the appointment. I only found out when I showed up for my appointment!! The pharmacy gates were closed, but the pharmacy was open to drive-thru customers, so I asked the pharmacist about my appointment. Her response was I'd have to come back later in the week or go somewhere else! This is so UNPROFESSIONAL and UNACCEPTABLE! There is no excuse to not notify customers with a scheduled appointment that the pharmacy was closed!! I will be transfering my prescriptions to another pharmacy.....it may or may not be a CVS!!"

"For some reason, (even though I get this same medication at this cvs every month for years) someone took it upon their self to make me a completely new account. I can’t see my medication on the portal, I couldn’t pay online, it told me my price was $1,100 because my insurance or coupon wasn’t on that account. The girl in the pharmacy told me THREE TIMES that day that she would merge the accounts and days later she still hasn’t. I myself am I pharmacy technician, I’ve worked at Walgreens and 2 other pharmacies. I’ll never understand why CVS is always an issue …. I just use them because one of my medications has to always be ordered and that part they can do right ugh."

"Placed an order of photos online for o be printed as a last minute add on for my dads birthday we were leaving for about an hour after I picked the photos up. On the website it showed all photos fully fitting in the frame. It’s just standard 4x6. What I picked up was the dullest washed out looking pictures that were cropped so bad parts of heads were missing and completely cropped my daughter he was holding out of one. Go anywhere else for photo printing. Walgreens has way better. Not to mention how horrible the pharmacy is, never answering the phone, and I’ve called while standing there and they just ignore it. Now they shut down for 1 hour for lunch? Did they not hear of staggering breaks? Horribly managed store. Go anywhere else"