Rite Aid

"Cashier or employees I encountered were not helpful at all. I had a $100 gift card that I recieved at Christmas & I was trying to make a $30 purchase with it. I approached registers & had to ask where to go to get rung up & I was asked "can't u use self checkout?" I'm sorry I don't normally come to rite aid so I didn't notice it. But when I was asked that of course naturally I started to do it myself. I tried to swipe rite aid gift card. Wouldn't read it. The employee then comes & tries to swipe it & it didnt work so he then explains there is nothing he can do to use that gift card(like type numbers in manually or scan it....) he tells me I would need to contact number on back which is rite aid & give them numbers on card then wait for them to send a new card through the mail. That is unacceptable to inconvenience customers that have already paid basically for the card, to then go through so much when it's actually time for then to hold up their end of the deal! Its just frustrating how much people don't want to do for their customers at work. Like these people now are accustom to not dealing with customers or providing customer service to the actual customers. We as consumers are now expected to do everything when it comes to shopping yet stores supposedly have so many problems With shoplifting? If that was the case maybe more personal attn to the customers could prevent that kind of thing from becoming a problem in first place."

"This is my first negative review ever ! I called to see if my prescription was ready. The woman who answered the phone was very rude and unprofessional. When I arrived at the store to pick up my prescription I informed the pharmacist about my experience. The pharmacist didn’t want to hear my complaint and was rude as well."

"I was a loyal and long time Rite Aid customer. I always liked shopping at Rite Aid while picking up my prescriptions and when they offered the 20% discount when you became a gold member it was big reason I shopped there. But since they discontinued the 20% and went back to the printed coupons, it’s not worth it to me anymore. Sadly, I transferred to CVS because it was closer with the same prices."

"Jenna the pharmacist has always been super friendly and professional; she always does her best to get your scripts filled even though insurance plans can be a huge obstacle to this. She also knows a TON about these medications and I felt she deserved a shout-out here for all the hard work she does. Great pharmacy location all-around."

"I recently had a great experience at this store. I had some issues/questions about my prescriptions, and when I got there the pharmacist was already helping an older gentlemen. While I waited I heard how thorough and pleasant she was being with the older man. When it was my turn, she took the same amount of care with answering my questions and was extremely nice. I didn't feel rushed or like I was being a bother at all, despite my many questions and concerns. Thank you!"