Safeway
1747 Columbia Road Northwest, Washington, District of Columbia, United States
About the Safeway
Safeway is a grocery store located at 1747 Columbia Road Northwest in Washington, D.C. They offer a variety of products including bakery items, flowers, and everyday groceries. Safeway has introduced a new program called Price Lock, which ensures low prices on select items throughout the store. Customers can easily identify these items with special tags in the aisles, making it convenient to save money without waiting for sales or promotions. Visit Safeway today to start saving with Price Lock!
Photos of Safeway
1747 Columbia Rd NW, Washington, DC 20009, United States
Opening hours of Safeway
Monday:
06:00 - 23:00
Tuesday:
06:00 - 23:00
Wednesday:
06:00 - 23:00
Thursday:
06:00 - 23:00
Friday:
06:00 - 23:00
Saturday:
06:00 - 23:00
Sunday:
06:00 - 23:00
Reviews of Safeway
"At this store, the vibe is cold, much like the meat that's not properly sold. Rude staff meet you at the door, while spoiled goods are a common lore. The produce, though, it's somewhat fine, but from the floor, it often dines. So, wash it well, if in your cart it lands. In a pinch, it's okay, but not the best of plans. If you seek a better feast, Harris Teeter's down the road at least. A brighter choice with less despair, for quality food handled with care."
"If I could rate this store below a one star I would. The manager was disgustingly rude, I asked her were there any available bathrooms because the 1 stall that is available for the whole store was DISGUSTING!! Poop everywhere, urine everywhere, no napkins. Feces were on the toilet paper. My question is, if there are no bathrooms available, how are the employees washing their hands properly?? I cannot believe a manager was so rude at a Safeway, especially at this location. I’m so disappointed and taken aback by the lack of customer service. Thursday February 1st was the evening that I crossed the person that makes me feel comfortable shopping here. Such a shame. This part is an edit: because I’m thinking of calling corporate. I’m really beyond offended by being treated so nastily, especially when I was kind and obviously in distress. And to be treated so nasty and greeted with energy like that makes me wonder how someone like this got promoted to run a store with such intimidating and hurtful behavior."
"There are some nice human touches to this place, like when the manager sings happy birthday to some random soul, but as a supermarket it falls far short of the mark. Poor inventory, disorganized, often lacking in essential items (no tangerines and few baked breads today) are too often the norm. And for at least six months, the exit door didn't work. This place needs to up its game."
"I was shopping at this Safeway today around 1:30pm EST. I went to self checkout with a few groceries and gift cards to buy--gift cards that were in a display that was attached to the self checkout area. I had come to the store specifically to buy gift cards for teachers. After scanning my groceries, I tried to scan the gift cards, but a screen popped up saying I'd need help. A male customer service associate came over immediately and said he'd get someone to help me because he didn't have the ability to help me with the gift cards. He was really kind and courteous, and quick and I heard him immediately ask the female customer service representative for help. Several minutes later, the female customer service representative came over. I told her I needed to buy gift cards and she told me those could only be purchased at customer service and I would have to wait 15 minutes if I wanted to do that because she wasn't at the customer service desk. I told her that I couldn't wait 15 minutes because my toddler was with me (I had already been holding up the kiosk for more than 5 minutes). She looked at me blankly, didn't say please or thank you, or apologize, and walked away. I decided I wouldn't buy the gift cards, so I tried to pay for my groceries, but the screen was still on the "wait for associate" setting. I motioned her to come back. I said a single sentence to her, other than asking her to clear the screen: I said "I don't know why these cards are being advertised as a part of self-checkout if I can't buy them here." At that point, she shouted at me, in front of my toddler and multiple customers, and sharply said, "M'am, I told you you'd have to wait 15 minutes." And then stormed off. She embarrassed me in front of my child and in front of other customers. I left without buying the gift cards and will take my gift card business elsewhere. I understand and appreciate that customer service is a difficult job, and I have had good experiences at the Safeway I normally go to, which was not this one. However, I do not understand why someone is working in customer service if she can't say please, sorry or thank you, and most importantly, if she can't engage with customers in a respectful manner. She cut me off, yelled at me, showed no awareness of (or care for) how she was acting in front of a child. Even if there was no way for her to help me for 15 minutes, the interaction would have been completely different had she been nice. And I might have tried to wait with my toddler if I felt like I wasn't going to continue to be treated disrespectfully. I encourage you to train your associates--this one in particular--to behave in a respectful way. And perhaps don't put gift cards in the self checkout aisle if people can't buy them there...."
"Short stay in DC was able to find everything we needed for the Apartment we stayed at.. breakfast items. Store had security. Easy and self check out register. Dairy section had a missing door?"
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