Rite Aid,

1334 Windrim Avenue, Philadelphia, PA 19141

"Thursday 01/04 I received two different types of medications in the same pill bottle. I told the lady pharmacist what happened and she told me don't worry, "God got you covered" while I appreciate the prayer I also paid close to $30 for my prescription and I'm now nervous to take anything from there. I went back to the store Monday 01/08 and the store looked extremely short staffed lines were long only 1 register in the pharmacy worked. The technicians Thalia and larhonda were polite and working hard to get the lines down. I feel like they need more staff and better pharmacy leadership. I also overheard customers saying stuff like the lines wouldn't be long if Tiffany was here or Tiffany doesn't make us wait which was disheartening because Tiffany is always messing up my medications. This store should definitely be next to close. Tiffany messes up a lot and likes to blame her staff. I personally have my opinion about how Tiffany does things. From time to time when I go to the rite aid I catch her saying terrible remarks about a few of her staff members,which I find very unprofessional. I just think it's time for someone to address the issues. I'm over this store and ready to complain to the corporate , especially about Miss Tiffany's behavior"

"Awful! They need to close this rite aid down. Clearly no one is available to do their jobs. Beyond the fact that the shelves are never stocked and always empty. There are reviews from months ago complaining about no one answering phones, just moved to the neighborhood about a year ago, and they still haven’t changed. I can NEVER get anyone on the phone. Collectively over the past weekend I’ve sat on hold for an hour! They hang up on you in the pharmacy. I used to work for rite aid and this was never acceptable. You had to at the very least answer the phone take your time to say hello thank you for calling please hold. Tried going around there to talk to the manager she didn’t even care, had 0 concern, looked at me very unamused when I was explaining to her id been trying to call the pharmacy for the last hour. And told me to either reach out to the pharmacy manager (how can I do that when they don’t answer the phone) or go the corporate route. I even tagged rite aid on Instagram about this issue. Because ultimately these people are dealing with other peoples medications. It’s not something to be taken lightly. There are customers who are disabled and can’t make it into the store and need someone else to pick up their things. So calling to check if it’s ready is the most operative solution. And the way they just casually don’t answer, or barely take the time to say hello and place you on hold is frustrating to say the least. The rite aid social media team did nothing but take down my info, and I never heard back from anyone. CLOSE THIS STORE DOWN. One of the worst in the city."

"This rite aid use to be fast and convenient until the change of management. I’ve been sitting here for almost 2hrs for meds that were suppose to be ready last night while these supposedly med tech play around in the back instead of getting things in order I now hate this store and will never return"

"If I could give this place 0 stars I would. They NEVER answer the PHONE. The DRIVE THRU is NEVER open. The website to reorder medication is horrible it just buffers continuously. I was transferred to this pharmacy as mine closed abruptly. There is always at least a 20 minute wait in line. Nevermind the cashier popping her gum while ringing you up and talking... I hate it here.."

"They never answer their phones. I am a physician and can never get in touch with the pharmacist for urgent matters. It will ring for 30+ minutes. I’ve begun recommending my patients get their prescriptions filled at another pharmacy."