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Extended Stay America - Chantilly - Dulles
14036 Thunderbolt Place, Chantilly, Virginia, United States
About the Extended Stay America - Chantilly - Dulles
Extended Stay America - Chantilly - Dulles is a comfortable and convenient lodging option located in Chantilly, Virginia. Situated at 14036 Thunderbolt Place, this institution offers spacious and well-equipped rooms for guests looking for an extended stay in the area. With amenities like fully-equipped kitchens, free Wi-Fi, and on-site laundry facilities, guests can enjoy a home-away-from-home experience. The hotel is also conveniently located near Dulles International Airport, making it a great choice for travelers. Whether you're in town for business or leisure, Extended Stay America - Chantilly - Dulles provides a comfortable and affordable accommodation option.
Photos of Extended Stay America - Chantilly - Dulles
14036 Thunderbolt Pl, Chantilly, VA 20151, United States
Reviews of Extended Stay America - Chantilly - Dulles
"Ms. Jessy and Ms. Wanda were so sweet. I enjoyed our stay until we switched rooms. They have roaches. And the white man at the front desk is rude. We definitely won't be coming back."
"I'm giving 2 stars due to the hotel giving us a full refund. We checked in at 8:30pm on 1/9. The room was dirty (food and stains on the drapes, stains in the drawers, weird yellow smear on the bathroom ceiling) , and we found a baby cockroach in the sink, but it was late, and we decided to just stay the night. At around 10pm I opened a cabinet in the kitchen, and found an adult cockroach scurrying around. I went to the front desk, and the person on duty told me that he would contact his manager, and then come to our room with a solution. We never heard back from him. In the morning I called customer service, but they were unable to reach the front desk after two calls. I went to the lobby to cancel our second night, and check out. This location clearly doesn't care about the cleanliness of their rooms, or comfort of their guests. It's a shame, because we stayed at this same location 5 years ago, and it was great. They don't even have dishes or a coffee maker in the room anymore. I asked about plates and a coffee maker, and was told that I could take what I needed from the buffet area, but there were dirty looking dishes and no utensils."
"Do not recommend. We needed a place to sleep after an overseas flight. The logo on the building was not lit up and hard to find at 9pm. Checkin required IDs for ALL adults (which is a first for me in the US). Hallways smelled of weed that seeped into our room which is not something I need my kids to smell. Luckily the beds were comfy but we found beetles/roaches in the bathroom. We left at 0430 since we were still on the old time zone so we could safely drive back home to NC. We could not get out of there fast enough."
"Overall this is a pleasant facility. I had some concerns & they handled most of them. Unresolved - the laundry area needs more working machines (1 working washer - should have 3). I gave 5 stars for not as much perfection, but for their effort to resolve. As a first responder, my ability to recover from challenges can be a matter of life or death. This hotel recovers/resolves well. Finally, as I am struggling with some issues of my own, the staff has been courteous and patient."
"This place has been extremely disgusting. The bathroom was not even flushed or cleaned. The room was not cleaned or made for new person to sleep. I have not been able to lay on the bed because I saw bugs on the bed as well as my shower has still watering it from the previous person who stayed here. I am appalled at the level of service and honestly health violation codes that this fails to meet given that there is a kitchen here there should be no roaches but roaches were everywhere. I demand to speak to a manager, or someone in charge, because this is unbelievably unprofessional, and not to the state and federal health codes."
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