Athleta

"Unfortunately, this is the first bad review I have ever provided on any establishment (Google or elsewhere), but Athleta of Morristown must be apathetic to turning a profit and/or common decency. Short on time, I ran down to Athleta arriving at 5 minutes to 5 PM (the time they close). I wished to purchase a jacket for my fiancee that she pointed out one day- I had the color, size, etc. all nailed down. All I needed to do was swipe the credit card. Much to my surprise, the door was locked, but I thought perhaps someone needed to leave early or maybe it's policy to lock the door before close. However, I then telephoned the store after seeing a woman walking around inside and the woman answered. I explained my intent and stated that I arrived 5 minutes prior to close (admitting that was not ideal). The woman responded that she "locked the door 4 minutes prior to close," which could not have been true. That aside, I asked if she might be kind enough to open the door for me to execute the two minute purchase. She told me she "was sorry," but what she really communicated was "I don't care." I'm a willing buyer no less than 20 feet from the register wanting to support the Athleta location in my town and the woman could have cared less. Every business I have entered in Morristown has amazing ambassadors and I really treasure the community. Had the roles been reversed, I would have done anything to help the person at the door. Unless you are in need of apparel immediately, I would recommend ordering online or looking to other shops that value the community they serve. It's a real shame and not a true refection of the awesome establishments in Morristown."

"Poor service, I was able to check the entire store without anybody even saying hello. Not until I had several pieces of clothing in hand and it was noticeable that I was going to do a large purchase then somebody asked if I had found everything ok. If I didn't like the products as much as I do I would have prefered to spend my money anywhere else."

"This was my second visit. The first I just chalked up to a random ride associate. Today, both the associate was rude/condescending and so was the manager. As someone who spends a small fortune with the Athleta brand, it’s extremely disappointing to have such a consistently low level experience at this retail location."

"The store was very clean and organized. My size is a small and there definately were enough options for me to choose from. The clothes run on the large size and the parking can be difficult"

"The Worst customer service. I was browsing for 15 minutes before someone even say hi, Even though there was only 1 other customer in the store. The salespersons were 2 older ladies Not warm or inviting AT ALL, little that they know I have a $500 dollar gift card that I will now use online."