DoubleTree by Hilton Baltimore North - Pikesville
1726 Reisterstown Road, Pikesville, Maryland, United States
About the DoubleTree by Hilton Baltimore North - Pikesville
DoubleTree by Hilton Baltimore North - Pikesville is a luxurious lodging institution located at 1726 Reisterstown Road in Pikesville, Maryland, United States. This upscale hotel offers comfortable accommodations, modern amenities, and exceptional service to ensure a memorable stay for guests. With a convenient location near popular attractions and business districts, DoubleTree by Hilton Baltimore North - Pikesville is the perfect choice for both leisure and business travelers. Experience a warm welcome and enjoy a relaxing stay at this prestigious hotel.
Photos of DoubleTree by Hilton Baltimore North - Pikesville
1726 Reisterstown Rd, Pikesville, MD 21208, United States
Reviews of DoubleTree by Hilton Baltimore North - Pikesville
"This hotel was a disaster!!!! Service none existent. The morning lady on the front dest only offered excuses was unable to resolve any issues, she was clueless what customer service means. TV did not work for the first day. The first 2 floors of the hotel was under some kind of construction and they still rented out rooms. This was a huge inconvenience, the hallway was dirty and lot of nails. For some reason there were screws all over the floors of the room. Unfortunately the folks at the front desk were not adequately trained to provide service. Except the older gentleman at the evening shift. The lobby carpet was dirty and the couch’s were disgusting. This hotel in way deserves the rating of 4.1…"
"The check-in with Tia was great. She is very personable and energized. I was however disappointed. There was no warm cookie upon checkin. The toilet was not stable and when showering the bathtub filled with water. Next there was a distinctive smell of marijuana floating in the hall and in my room. Also, a group of very young people were in the hallway. This is not the Hilton that I am used to."
"Hotel is contemporary in terms of amenities, however, the facility is currently being renovated. Found amenities (gym and restaurant) to be adequate. The room I stayed in was spacious and well furnished. Staff were friendly, courteous, and very helpful. Location is okay."
"The hospitality here is awesome. Jae is extremely knowledgeable and courteous. She assisted us with a smile & the proper procedures for military discounts. I am glad to have someone like her to hold others accountable for the proper way of doing things & having the flexibility to adjust & explain everything. I really appreciate her efforts. A true professional."
"Had a very pleasant stay. Check-in was great!! Tia (as mentioned in so many other reviews) has impeccable customer service… which definitely influenced me to leave a review. She went above and beyond for a customer whose first language was not English by using Google translate. She also helped me with changing my room when I requested. The hotel is still under renovation, so still feels a little outdated but the rooms were clean and comfortable. Would definitely stay again."
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