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Holiday Inn Gaithersburg, an IHG Hotel
Two Montgomery Village Avenue, Gaithersburg, Maryland, United States
About the Holiday Inn Gaithersburg, an IHG Hotel
Holiday Inn Gaithersburg, an IHG Hotel, is a cozy and comfortable lodging option located in Gaithersburg, Maryland. Situated at Two Montgomery Village Avenue, this hotel offers modern amenities and spacious rooms for guests to enjoy during their stay. Whether you are visiting for business or leisure, Holiday Inn Gaithersburg provides a convenient location and excellent service to make your trip memorable. With easy access to nearby attractions and dining options, this hotel is the perfect choice for travelers looking for a relaxing and enjoyable stay in Gaithersburg.
Photos of Holiday Inn Gaithersburg, an IHG Hotel
Two Montgomery Village Ave, Gaithersburg, MD 20879, United States
Reviews of Holiday Inn Gaithersburg, an IHG Hotel
"Arrival was very hospitable but service was lacking during stay. Breakfast was an additional cost per night. Was told breakfast was between 6-10, first night they didn’t open till 7. Shower water doesn’t get hot, maybe luke-warm at best. For dinner the bartender was also the front desk attendant and so I couldn’t order anything regularly. Not enough personal."
"Everyone has been very friendly. And the rooms are in good shape. The location ain’t bad either. Right next to the highway and next to a chick fil a. I would definitely stay again. But the only thing that might keep me from staying here is a Tesla destination charger. I mean I think every hotel should have a few chargers installed. I know the hotels next to us have them."
"First night of 4. Checked into room with food or human debris all over curtians. Mold and ceiling looks like it is falling down with pealing paint. No pool. Construction so loud we cant rest let alone sleep. Others on the floor also leaving because of noise. Told desk. Sent photos moved to a room that was quiet. Awful view of roof and mechanical obstructions. Keeping curtains closed. Bed is fairly comfortable although it is quite high and hard to get in and out of. Handicap room. No mat in the very slippery tub. Called and asked for extra blanket last night. Still haven't received it. Clock broken. Again asked front desk for a new one. Still no working clock! Oh, and No pool!!! Assistant manager bought our breakfast this morning. I was told. He also said that he would give me points. Points for what? I don't think a $30 breakfast makes up for the lack of clean, quiet accommodation and poor service. I tried posting a review on the Holiday inn app, they said I wasn't staying here. Hum....... a bit strange. Won't let me review? I am a member what ever that means.... We are traveling a long way and staying at another Holidayinn downtheroad. . Hope it is better!!!! This location has No coffee or water available in the lobby! No complementary breakfast. We always have been greeted with coffee, tea or some bottle water at almost every hotel we satay at."
"So . . . the hotel agent that checked me in (Iris?) was super friendly and should be working at a nicer property that matches her customer service skills. The room itself was fine, but the deal breaker - absolutely no soap. At all. No tiny bar of soap. And both bottles of soap (body wash) were totally empty. When I complained at check-out, she said I should have called to let them know. Huh? I didn't realize it until I was in the shower and saw that there was no body wash. Totally empty. Sorry. My bad? Shouldn't these be filled routinely? Why do I tell them??? Update: I reached out to the general manager in an attempt to "make it right" as he states, but he has not returned my email."
"The best thing about this place is the service. I loved every interaction I had with an employee at this hotel. Unfortunately, the rooms aren't all updated and one room I was put in smelled moldy and the paint was peeling from the tub. However, the staff helped me get a room that was perfect. I loved my stay, the amenities, and the location of the hotel. I would be happy to stay here again."
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