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Quest Diagnostics
120 Lytton Avenue, Pittsburgh, Pennsylvania, United States
About the Quest Diagnostics
Quest Diagnostics is a leading provider of diagnostic testing, information, and services. Located at 120 Lytton Avenue in Pittsburgh, Pennsylvania, this institution offers a wide range of health services including routine blood tests, screenings, and specialized diagnostics. With state-of-the-art technology and a team of highly skilled professionals, Quest Diagnostics is dedicated to providing accurate and timely results to help individuals and healthcare providers make informed decisions about their health. Whether you need a simple cholesterol check or a complex genetic test, Quest Diagnostics is committed to delivering high-quality care and exceptional service.
Photos of Quest Diagnostics
120 Lytton Ave Ste 100 C, Pittsburgh, PA 15213, United States
Opening hours of Quest Diagnostics
Monday:
12:30 - 15:00
Tuesday:
12:30 - 15:00
Wednesday:
12:30 - 15:00
Thursday:
12:30 - 15:00
Friday:
12:30 - 15:00
Saturday:
Day off
Sunday:
Day off
Reviews of Quest Diagnostics
"I left work and drove an hour to the nearest Quest lab with evening hours. I provided my sample and went home. My doctor told me the results said "pending" so she called the lab. The lab told her I gave the incorrect sample type, failed to provide them with an order, and also claimed I was there on the wrong day. These were all of the excuses for losing my samples. I took time off work to go to another lab. They refused to see me and assured me the results were right there in the computer for the doctor. They said I didn't need new samples. I went home only to find out this wasn't true and the sample was still "pending" and lost. I will NEVER go to another Quest. I'm actually considering getting another doctor since mine only works with Quest for some odd reason."
"This is the worst place. Supposed to open at 7am. Lady rolls in at 7:40 with no apology. Proceeds to be rude and have no urgency to get through the dozen of people way behind on appointments. Try to ask her a question and she acts like you’re insulting her."
"I have had a lot of blood work recently and have been going to various Quest Diagnostics for labs. Every quest diagnostic I have gone to has printed my lab order no questions asked. Not once was I told their policy is to not print out lab orders well today I went to the quest diagnostic on Lytton Avenue in Oakland and the lab tech told she could not print it and wanted to know what other quest diagnostics for printing labs for me. I even had other bloodwork print it out and she ran those labs for me but still refuse to print out the other test that I needed. She wasted an hour of my day I had to find a place that would print out my documents and go back as a walk in because there were no other appointments available. All she had to do was print out the lab work like I’ve seen techs do 1 million other times. So annoyingly frustrating considering most people are trying to get lab work in before they start their work day and can’t go chasing around a printer."
"Dang, I must admit to feeling some relief when I came to leave a review of this place! Turns out I am not the only one to be a direct recipient of the employees' rudeness. Both of them: unpleasant, dismissive, no greeting or smile, and no attempt to help. Also note that there wasn't any other "customer" waiting. Just me. What I don't understand is why Quest allows this to go on...to look the other way when Quest claims to be a company "Acting with integrity and living our Values." Yeah? Seems like the employees have their own values but customer service and courtesy? Not accompanying the two women running this location."
"I never write bad reviews but my experience here was completely awful. I had bloodwork done here and never got my results. Then I was billed under an incorrect name that sounds completely made up. Now I have to get testing done again because they never ran the testing on my blood. Additionally, prior to the appointment I received a text saying that masks were recommended but not required at my appointment, yet they would not take me without a mask and didn't have any to give out. The woman drawing my blood was also having a snack while getting my information and then did not change her gloves before drawing my blood. Getting blood drawn is a huge fear of mine and I now have to get it redone because of their carelessness."
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