Bowie State University

"It should be illegal to run an university this poorly. I’m a veteran and can’t even enroll using my GI bill because they entered my benefits wrong. It’s 2024 and I’m still trying to get my G.I bill situated from fall-spring 2022-2023. Unacceptable and there is no accountability in that office either the support is the worst I’ve ever encountered. support will promise to help you within three days Only to not respond or pass you asking to someone else who’s clueless so you can start your support ticket over (again and again). It is driving me to insanity dealing with these people. To add insult to injury, they have a new automated call line to stall you out even longer. I have taken an entire year off my graduate degree because I can’t even get my account fixed and I’m STILL WAITING. Veteran and financial aid students enroll at your own risk!!!"

"This school has wonderful students and professors who are very passionate about both their field of expertise and teaching. The only downside is their administration. Delays in aid, cryptic messaging, a lack of efficiency, sneaking in fees at the very last minute, etc. There are very driven students who are forced to take a gap semester due to their aid not being delivered or due to erroneous record keeping as they are suddenly responsible for making payments past the deadline date on a balance that did not exist…until past the deadline date. The front desk ladies at student accounts are lovely, but the people in the back offices are almost totally unreachable. There is even some sort of blocker that prevents students from emailing certain members of the administration. One branch of administration promises one thing and sends you to another branch, where the other branch scratches in confusion. It’s very discouraging to have to worry about behind the scenes issues on top of schoolwork."

"STUDENTS AND PARENTS BE WARE!!!! By far THE worsT experience I have ever had at a school. Could not get anyone to answer any of my emails for assistance to try and resolve a simple financial aid issue prior to the start of the semester. No phone calls, no nothing. I had a 4.0 so you'd think they'd try a bit harder to retain a student like me. Nope. Instead they ignored my calls, emails and requests to transfer. Claiming they were short staffed! Why does it take more than 30 days to respond to a student?! Then all of a sudden I get a collection call regarding a book they say I owe! THE AUDACITY! It's really a disappointment because I looked forward to attending an HBCU for my History degree and put my best foot forward towards my education journey. My senior was also considering this school but we have completely removed it as an option. DISAPPOINTING!!!"

"Terrible Admissions & IT team. They are careless and do not pay attention to important details. I applied to BSU’s graduate program. I called to follow up after no response for a few weeks. Apparently, they had no record of my application. My digital application was “lost”. Then my professional license (also submitted digitally) was lost. When I received my acceptance letter, the university used my maiden name, which also generated into my user ID/email. I contacted admissions, they claimed they used my maiden name because that was the name on my account when I was previously a student at Bowie. Funny thing is, I never attended Bowie & applied via a paper application nearly 20 years ago. I had to submit legal documentation to get them to change my name the legal name which I applied under & all of my admissions materials are listed under. I was offered no apology but was told that I needed to contact IT if I wanted my legal name to be used in my student email/user ID. I have called & emailed IT for a whole week with no resolve. This is insanity. I feel like they don’t want applicants to come to their school."

"Proud mom moment today. My son a incoming freshman and will be attending this coming fall. Orientation was wonderful with a lot of information. The energy was great and happy for the new journey that he and all the young people who will be starting this fall."