Comfort Pro, Inc.

"This company is a joke. I got a Black Friday offer from Home Depot for a tune up of my heating system but this year Home Depot contracted Comfort Pro for this service. When I got the call from Comfort Pro for the scheduling, they said that the "tune up" was just an inspection and that no actual "tune up" was included. They said they were going to come and inspect the system and make recommendations. Why Home Depot would contract them for this is unbelievable. Last year Home Depot had the same offer but through a different company called Haller Enterprises and when they came, they did a REAL tune up, cleaned my furnace, changed my filter, did an inspection and made recommendations and they didn't charge anything extra other than the amount that was advertised. Top quality service. That's what I thought I was going to get this time. If I could give ZERO stars to Comfort Pro I would for sure do. Please AVOID this company."

""Excellence You Can Feel", Comfort Pro, Heating and Cooling, they provide customer service you can feel. ,100%. They state it on their vehicles, and they prove it! Rob and his crew address your concerns, offer options to address the task at hand. We are so pleased to be comfortable in our home no matter the weather outside. During the last heat wave, they responded quickly and installed a system that provides air conditioning and heat during the cold spells. System looks great, and awesome. It has lowered our heating and cooling bills while offering us comfortability you can most definitely feel. Rob and his team are dedicated to address the customer needs, with skills, experience, expertise you can appreciate. Thank you, Comfort Pro!"

"Called this morning expecting to get an appointment in a few days to a week. Tech (Brian) was at my house in about an hour. Very friendly and knowledgeable, but that's where the positives end. Updated after several weeks - I asked for their air quality test and the tech was great and picked up the meter and brought it to my house. Unfortunately, the equipment didn't work over the next few days. No one from the company called and let me know. I called in a week later and was told it didn't work. I left a message for their person who handles the air testing and several weeks later have never heard back. Basically paid $300 for a diagnosis, but no remedy. Still have a water heater that back drafts and no air quality test."

"It took me a while to decide on a qualified and responsible heating and air conditioning service company. I had not only observed other companies but saw firsthand and compared Comfort Pro to others. Comfort Pro was by far, hands down, the best out there, and I’m a very picky person! Look no farther…make Comfort Pro your go-to for all your HVAC needs. You won’t be disappointed!"

"I called Comfort Pros after 6pm. They gave me an honest evaluation and were very quick to assist the issues I was having. They provided photos of the work with the invoice and made me feel comfortable throughout the experience. Very satisfied."