Rite Aid,

1465-15 West Broad Street, Quakertown, PA 18951

"I’m so frusterated with this store. They’re incompetent. There has been issue after issue with the pharmacy since I had to switch here from the other rite aid that closed. Most of the pharmacy staff that I’ve dealt with are terrible. Randy is the ONLY one who seems to know what she’s doing. 0 stars if I could."

"Tried calling multiple times over the past few days, no one in the pharmacy picks up. If they do they say nothing and put you on hold or ask you to hold and never pick up again. Very frusturating. I will be moving pharmacies."

"Oh goodness, I'm sorry to complain like this but Rite Aid's service has been simply awful. 1. My normal Rite Aid store was closing, but I only found out by going into the store and hearing other customers talking. 2. I was told that my prescriptions (without asking me) were transferred to a different (inconvenient) store. 3. Then, my automatic refill prescriptions were not automatically refilled! 4. I called the pharmacy asking about my prescription refills and they abruptly told me that it was MY RESPONSIBILITY to restart my automatic refills. Now I am out of my medication and was told that I need to wait another three days for my order. ...shaking my head. Not cool Rite Aid"

"Like fix your phones???? When I call and you put me on hold it sounds like the ocean. How is anyone supposed to know what is going on??????"

"My grandfather is 85 & has always used CVS & Walgreens but recently switched to Rite Aid and we couldint be happier . Right off the Bat the two pharmacists we dealt with helped ease him with his fear on his new medications & made us feel comfortable . I can’t say enough good things about Pharmacist Joe & Pharmacist Stephanie . We aren’t used to getting 5 star treatment from the other chain stores ."