CVS

"Tesia went above and beyond to take my passport photo as I was limited on time and had to have it done today. Despite working alone in the store, having one machine down and having to get paper for the other, she did it all with a smile. Oh and this is the 2nd CVS I went to as the first was unable to assist as their photo machine was down. I’m thankful for customer service reps like Tesia that go above and beyond for the customer."

"I don't really buy much in store and always get my prescription through the drive-thru because I get to see Shelton! He is such a kind human being and always, always so incredibly pleasant! If he was having a bad day, you would never know it. He truly knows what customer service is all about. I hope someone sees this and gives him the internal recognition he deserves! Also, your cvs health survey website doesn't really exist and looked sketchy or I would have filled that out as well."

"Had an horrible experience. I went to get my medication. There was something wrong with prescription. I went to return the product. The pharmacy store manager by name Elnaz was very rude and almost threw the medication on the table saying this can’t be returned back if you left the pharmacy. I was in the pharmacy and trying to return the medication and she had no reason to be rude or push the product on the table. Then I was asked not to come back. I asked why? She said she is the boss. Completely unprofessional. I saw other reviews and I was not only person saying it. I have reported this issue to the management and hoping to hear back if they wish well for their customers."

"Recently a very harsh and “know it all” bossy women pharmacist turned me down for my medication. When I asked her to submit it to my new insurance she insisted that I couldn't get it filled yet. I contacted my new insurance when my medication was completely gone. They called cvs and got it filled immediately for me! Said it should have been sent to them ( like I said!) I wish I knew the name of this woman pharmacist. ( white, lighter hair always looks angry) because she has no people skills or empathy and is ruining the customer service for this store!"

"Super slow I waited for my medication for almost an hour in store with only two people with me waiting for their meds. I used to work for CVS years ago so i know the process of someone waiting, you would want to get them out quickly as possible, the female pharmacist did a lot of talking about patients and not enough working. I don’t know why everything takes over hour or almost two days to get filled, all pharmacies are just going down hill. They need to learn prioritize their order of operations and get more help ASAP"