CVS 29 West 21st Street, Northampton, PA 18067

"I have a controlled substance script and have for years through cvs. Went great. Then Covid and with that a syringe shortage. Totally understandable. BUT there is zero communication. I need this medication on time every time and this, and even when the script is up I get nothing. It became even more frustrating when I went to a small local pharmacy and found they have everything with WAY less hassle and you get treated very well. They even do all the hard work to make sure the script and needs are met. Moral of the story… cvs pharmacy needs to be better about communication. Answer their phones in a timely manner. I understand short staff and todays struggles. But if a small pharmacy can do it… I’m sure the big dawgs can figure it out too. Cvs will now just be a store when I need something quick."

"Very Nasty Pharmacy People!! Never had such horrific service. One person in particular needs a hell of a lot more then just customer service training. I will NEVER use this location ever again. My advice is drive the extra mile and go to another location."

"CVS is a good place to get your all prescription needs especially if you have prescription drug insurance. It does have a drive through which makes it convenient and I rarely see it backed up. If you are in a hurry to get some snacks for you and your family it's a good place to make a quck stop. I personally like CVS when shopping for cosmetics."

"Glad I switched to CVS . They made changing pharmacies effortless. From when I called to see if my prescription was ready to when I picked it up. They were very nice and helpful. They even had my insurance information without me giving it. Very happy with CVS in my hometown."

"Confirmation for every 1 star rating given to CVS Northampton. If you make an attempt to call the pharmacy to fill or request a prescription you will not have one person in pharmacy pick up the phone. The pics provided (pardon the dust, it’s a job site phone) show the wait times I experienced twice. No one will ever pick up but you’ll be offered Flu and COVID 19 shots every 31.5 seconds while you’re left on hold. So for my attempts to refill my script… I heard it 82 times before I finally relented and went back to work. I’ll have to go in person to get the refill. At which point I’ll likely be given a 20-30 minute wait time while most of the pharmacy department (aside from whom ever might be working the register) stand idle."