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Brooks Brothers
18 Lightcap Road, Pottstown, Pennsylvania, United States
About the Brooks Brothers
Brooks Brothers is a renowned clothing store located at 18 Lightcap Road in Pottstown, Pennsylvania. Known for its timeless and classic menswear, Brooks Brothers offers a wide range of high-quality clothing and accessories for men and women. From tailored suits and dress shirts to casual wear and outerwear, Brooks Brothers is a one-stop shop for all your fashion needs. With a reputation for exceptional craftsmanship and attention to detail, Brooks Brothers has been a trusted name in American fashion since 1818. Visit their store in Pottstown to experience the elegance and sophistication that Brooks Brothers is known for.
18 Lightcap Rd Suite 199, Pottstown, PA 19464, United States
Opening hours of Brooks Brothers
Monday:
10:00 - 19:00
Tuesday:
10:00 - 19:00
Wednesday:
10:00 - 19:00
Thursday:
10:00 - 19:00
Friday:
10:00 - 21:00
Saturday:
10:00 - 21:00
Sunday:
10:00 - 18:00
Reviews of Brooks Brothers
"The absolute WORST customer service. I came to grab some shirts. Browsed for 30 minutes and was never greeted by any of the 3 associates who were there. The lady with the glasses who is mentioned in other reviews, treated me as if i was bothering her when i asked a simple question. Horrible customer service all around."
"My boyfriend and I came in to get a jacket and pants for a wedding this weekend. Pat helped us and she was extremely helpful and knowledgeable when we were a bit lost in what we wanted. She took her time and came back to us even when she was helping someone else at the same time. Great experience today :)"
"Very friendly staff and great selection of clothing and accessories. Good design and great discounts for men and women. Store is clean and has plenty of room for trying out the clothes."
"One female worker with dark brown curly hair and glasses was extremely disrespectful and impatient when assisting us. It was clear she didn’t want to help us. My father was confused about sizing, and not only did she not help us solve the problem, but after my parents walked past, she rolled her eyes and told the other worker, “They don’t know what they’re doing.” This entire experience ruined both our Father’s day and our regard of Brooks Brothers. Because of the bad customer service, we don’t even want to come back. Would give 0 stars if possible."
"If you are lucky enough to have Pat assist you, then you are in very good hands my friend. I was a bit lost, needing an affordable mix and match of solutions, and she spent more than an hour helping me, patiently scouring the store for good buys, and making wonderful suggestions. She listened well, worked within my budget to maximize my choices for greater flexibility, provided me with valuable critical feedback and more. It's unusual these days to find such a knowledgeable and thoughtful person working in retail. Just goes to show what's been lost over the years... Kudos to Brooks Brothers for keeping "more experienced" (aka older people) on staff as they clearly make all the difference. I may have spent more than I originally intended, but I came away from the experience more than satisfied with my purchases."
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