Lans Nails 431 South Broad Street, Lansdale, PA 19446

"I hope this review finds you well. I felt compelled to reach out and share my recent experience at your salon, as it left me quite dissatisfied. I recently visited your establishment a few weeks ago to have my nails done, excited to treat myself. However, I regret to say that the result was far from satisfactory. The service I received was rushed, and it was evident in the final outcome. The quality of the work was subpar. My nails were unevenly filed, the application was too much and made my nails look bumpy, there was too much glue for the gem, and the fake nail wasn't glued properly and was crooked. Additionally, the polish application was hasty, resulting in streaks and smudges. I understand that mistakes can happen, but the lack of accountability was disappointing. When I politely addressed my concerns to the technician, they seemed dismissive and uninterested in rectifying the issues. As a customer, I value quality service and attention to detail. Unfortunately, my experience at your salon fell short of these expectations. I had hoped for a pleasant nail treatment, but instead, I left feeling dissatisfied and regretful. I sincerely hope that you take my feedback into consideration and make the necessary improvements to ensure a better experience for future customers. In doing so, you have the opportunity to regain customer trust and loyalty. Thank you for your attention to this matter."

"Bad experience yesterday for pedicure. I told the technicians more than three times " no gel, just polish". Reason being, is that I like to change my polish frequently. To make a long unpleasant story short, she put one coat of polish, no 2nd coat or top coat. If they don't want to do regular manicures, they should have only gel polish. The technician was extremely unprofessional"

"Got powder dipped nails instead of gels . I really like the ombré nails ..still going strong for almost 3 weeks . Went back since I love their work"