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Once Upon A Child
10010 Baltimore National Pike, Ellicott City, Maryland, United States
About the Once Upon A Child
Once Upon A Child is a popular children's clothing store located at 10010 Baltimore National Pike in Ellicott City, Maryland. This store offers a wide selection of gently used children's clothing, shoes, toys, and accessories at affordable prices. Whether you're looking for everyday essentials or special occasion outfits, Once Upon A Child has something for every child. Stop by and browse their collection to find great deals on quality items for your little ones.
Photos of Once Upon A Child
10010 Baltimore National Pike Suite B120, Ellicott City, MD 21042, United States
Opening hours of Once Upon A Child
Monday:
09:00 - 20:00
Tuesday:
09:00 - 20:00
Wednesday:
09:00 - 20:00
Thursday:
09:00 - 20:00
Friday:
09:00 - 20:00
Saturday:
09:00 - 20:00
Sunday:
10:00 - 18:00
Reviews of Once Upon A Child
"Merchandise was clean and affordable. I liked that the price tags (labels) were easy to remove. It's a lil crowded for space, but worth the trip. I will say the staff was not knowledgeable, friendly or assistive. I purchased 4 fairly large items and was told they would help me get them to the car; didn't happen. Also a suggestion to the store team, once a customer has selected an item to purchase, that item should be marked with some form of tag to let other customers know it's being purchased (Sold) . I had to keep letting other customers know that I was buying the items they were now picking up; no assistance from the staff to secure my items while I continued to shop. Best suggestion to other shopper's be prepared to hunt the store on your own, and if you find whatever you plan to buy keep your eye on it or take it with you. Learned my future shopping strategy for this store."
"I could not reply directly to your response but will add it to my review. I have experienced multiple times staff making fun of items parents bring in for sale. This is not a good feeling. The store does not allow items be returned if the receipt is lost / destroyed by a child. Promotions ran do not allow enough time for redemption and the staff is unwilling to work with customers. I also experienced a rack falling down. Lastly, the price of some items are more expensive than department stores. I compared the same item, size, and color."
"I thought long and hard about creating this post! I wish I would have read these reviews prior to coming in. I have been to this location a few times. Today in particular I went to sell! I called prior and was told a time frame and I arrived 10 minutes later and was told a much longer time frame I’d need to wait around before having my items reviewed. My response was I understand……….. as she continued to go on and on , as if I was bothering her…… it really didn’t sit well with me! I left , and went food shopping with my children. We took our sweet time and when I came out still no text from store letting me know items was ready. No problem , we traveled home and then got the text as soon as I got to my driveway that the order was done. 30 minutes back to the store - I return to the store and waited my turn to go to the register . The young man that checked me out was not very friendly. So that just added insult to injury when he told Me they accepted 12 of my items for 26$ ! The bag of items I dropped contained girls and boys skinny jeans and coats size 7 and 6 Gap Zara old navy Ralph Lauren carters etc I wanted to deny the offer but I didn’t to at least pay for the trip there and back . I have gone to similar stores. They respect Your time !!! They ask you to wait and they will go through your items while you “shop”. With the amount offered they should be processing orders in a more timely fashion. The low buy price wouldn’t seem so bad if y’all didn’t make us wait for hours and have unfriendly staff members . I wouldn’t suggest this business to another mama! Unfortunately between the long wait and insulting prices it’s a NO. THE ITEMS ON THE rack is not always a bargain The children’s place jeans i noticed for example are 10$ new at children’s place - they charge 7-9$ for the same Jeans- Ironically I don’t have success with shopping there for my children because the style Of clothes on the floor for them is not to my liking How do they determine what’s in style and not? BeCause they don’t stock anything cute in the 7-8 size frame ? And I have both boy and girl I shop for and the selection in store has been poor for both since they was 5-6 size . I think a honest tip would be looking thoroughly through items and making better choices on what’s instyle ? And not ? Being a little friendlier with the people that help make the store go around ——— IN RESPONSE TO WHOMEVER REPLIED! Moral of the story is yall need to respect people time- if you need more employees then get an extra person ! For the scraps yall give ppl for there items respect the time!!! We are not sitting around doing nothing ! We are mostly parents trying to get things done in a day !! Respect our time ! Everything else You said is irrelevant"
"So I went to this location at 5pm to sell some baby girl items. The white lady at the front with glasses and dark hair told me to come back at 7pm to get an offer on my stuff. I came back at 7pm and my items were still sitting in the same place I had left them now mind you I only brought a half of a container of baby clothes so it wasn’t a lot of clothes to look through. She told me I could leave my baby clothes there overnight & come back tomorrow to get an offer so it was a COMPLETE waste of time coming to this location. Why would u tell me to come back at 7pm just to never even look at the clothes!????? I hate when people don’t respect my time. DON’T WASTE YOUR TIME, TERRIBLE CUSTOMER SERVICE,"
"I was so happy when this place moved locations. It’s now bigger, more organized and much better selection. Went in tonight to return two items and there were three employees behind the counter. One folding some garments and two trying to figure out something on a cell phone. No customers, besides me, in the store. I stood at the counter with no one addressing me and finally one employee told the other to wait on me! He did not respond to her and I continued to wait looking at all three of them in disbelief, thinking I was being punked. Still no one helped me. She again demanded the male employee to help me. At that time the oldest of the three employees (maybe the “supervisor” on duty) asked her to please help me bc he was busy doing something on his phone. She did come to assist me along with a big sigh and an eye roll to accompany it. I am bummed by this horrendous service. I have never felt so unwelcome at a store in my life."
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