Capital Institute of Hearing & Balance

"Dr. Lovitt was very professional and explained everything that she had to do before she proceeded. And still continued to ask was I ok every step of the way. Her and her assistant made me feel at ease. I would definitely recommend them if you’re suffering with vertigo or hearing loss."

"Dr Ortiz-Hawkins is the best! I am so glad I found Capital Institute of Hearing. The front desk staff are so friendly and patient. No pressure on specific treatment plans. Everything was explained thoroughly and in a way that was easily understood. If you ever need an audiologist or think you might have a hearing concern, call them. Don’t go to a big chain store for a hearing exam or hearing aids."

"I had an exceptional experience with Dr. Ortiz-Hawkins. She was very knowledgeable, patient, and made me feel genuinely cared for. And despite my horrible insurance, she never made me feel like it was a problem and worked with me to find affordable options when things were covered. I highly recommend Capital Institute of Hearing & Balance for anyone seeking top-notch audiology care."

"Dr. Ortiz and her student Nkechi were wonderful and patient with my 19 month old son. They went above and beyond to calm him down and took their time so we can get the test done. Very pleasant and explained things accordingly. I would highly recommend this practice. Front desk were courteous as well."

"We had a wonderful experience at Capital Institute of Hearing and Balance. I was able to get an appointment for a hearing test for my son extremely quickly. Dr. Ortiz-Hawkins was very thorough and patient. Would give more stars if available. Thank you for the quick appointment and easing our concerns about possible hearing loss."