CVS

"CVS Greensburg is the worst pharmacy I've ever been to they messed up my wife's medication not once twice very rude and discouraged wouldn't go back there if I have to I hate Walmart but I'd go back there first"

"Due to my insurance, I have to fill my prescriptions through CVS. Typically the staff have been friendly and helpful. The pharmacy technician I spoke to this afternoon (1/6/23) was rude, laughed at me for asking a question, and was defensive when I asked her about setting up an account. If it is such an inconvenience to answer basic questions and treat people with respect, maybe she should get a job elsewhere. Very poor customer service. Every other pharmacy in the local area is superior to the interactions I had today."

"I enjoy the store. I always find deals and neat things when i walk the store. But the pharmacy needs help. It takes a week to get anything filled. It doesn't matter if I drop it off, have it sent over, or refill online."

"I had a coupon sent to my phone, which I added to my card. Previously I had the CarePass but dropped it because I didn't always go into the store for my prescriptions and if you don't spend $10, you lose the money. I called the 800 line to merge my cards over a year ago so I could use my coupons without confusion. This day, my coupon would not work. It was for $4 off a purchase. One of the self checkouts was down and the manager was helping the man at the other self check out machine. When it was my turn, my coupon was not working, so the manager came back to the machine and tried to use it. We also tried my phone number, which the machine said was not valid. This has been my number for over 20 years. By this time, several people were waiting to check out. So the manager said that I must have two cards and the coupon is not going to work. So I told him to keep the purchase and then he said he would honor the coupon. He was pretty snippy with me but he did override the machine to accept the coupon, after I had to show the text on my phone to him. After I got home, I called corporate to tell them what happened and they said that my cards were merged a long time ago but that there was a glitch on thier end that was causing the problem. So I wrote a review and I got a nasty letter from the store manager, which I saved, telling me that he didn't have to give me the coupon. I wrote back and told him that I would not longer shop at CVS and will be moving all of my prescriptions to another company."