Rite Aid,

685 North Main Street, Greensburg, PA 15601

"My scripts were transferred to this store after my Pharmacy in Jeannette closed. Was treated extremely well on my Jan.21 visit."

"I called today (less than 30 minutes ago) to see if a Beyond Dew GNC brand drink was still being sold at the Main Street location. The person who answered was incredibly rude, unprofessional, and disrespectful. I hung up since he was yelling in the phone, and it's pointless and immature to waste time arguing. I also don't appreciate hearing screaming in my ear- which feels uncomfortable- and I am not at my best in the morning to begin with. The biblical saying, "Do unto others as you would have them do unto you," is what needs to be followed here. In the past, I would have stayed on the phone uselessly arguing, but God has helped me see how ridiculous and exhausting that foolish behavior is. This is the reason I told the worker I was hanging up, rather than engaging in a verbal fight. I did not find out if the product is still sold there. I put 2 stars, rather than 1, because I have had better experiences in the past, though there is a need for improvement with some of the workers' attitudes and manners. Well, no person is sinless, so I have to forgive the impoliteness with the Lord's help."

"Super rude on the phone. The pharmacy folks in this store absolutely do not want to help you. My home store sent me to this store because they have the meds. However, the woman on the phone told me they can’t fill my meds because they are filling their customers in the next two days? Their customers? As if I am not? So this Rite Aid has the medicine you need but can reserve it for people of their choosing? Is that even legal? I need to find a new pharmacy altogether. I think I should report this."

"Cashier #2633944. This employee was extremely rude in her demeanor and delivery of my inquiry regarding my prescription status. She walked away from me multiple times while I was asking questions, seeming very bothered by my presence. I was told my prescriptions wouldn’t be ready until 1pm. From my receipt, I was checked out for some over the counter items I purchased at 11:52am. An hour and 8 minutes to wait for 2 prescriptions is completely unreasonable to tell a patient when they are waiting in the store. Please re-train this technician to show some empathy when interacting with customers. I arrived at the pharmacy with a mask on and bloodshot eyes from a conjunctival infection I have. She should have offered to complete them sooner. If this is what Rite Aid continues to offer in terms of the level of customer service, I will certainly never shop at any of your stores again. And the option to use this pharmacy, although it is so close to home and convenient for me and my family, is no longer viable."

"If I could give 0 stars, I would. Drive thru to pick up meds was closed. The inside debit/credit machine was filthy and hours limited. This and other locations need staff and the customer settles for the lack of workers. I guess we don't matter. Step it up, Rite Aid. Do yourself a favor and order meds online if possible. Express Scripts has far superior customer service and prices are generally lower."