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Maryland Eye Institute
6 Montgomery Village Avenue, Gaithersburg, Maryland, United States
About the Maryland Eye Institute
Maryland Eye Institute is a premier health institution located at 6 Montgomery Village Avenue in Gaithersburg, Maryland. Our dedicated team of eye care professionals offers a wide range of services including comprehensive eye exams, vision correction procedures, and treatment for various eye conditions. We are committed to providing personalized care and using the latest technology to ensure the best possible outcomes for our patients. Visit us today to experience top-notch eye care in a welcoming and comfortable environment.
Photos of Maryland Eye Institute
6 Montgomery Village Ave Suite 103, Gaithersburg, MD 20879, United States
Opening hours of Maryland Eye Institute
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 17:00
Saturday:
Day off
Sunday:
Day off
Reviews of Maryland Eye Institute
"The RUDEST people EVER. Also heavily racist. Do not go here if you’re not a preppy white woman because the receptionists will find a problem to have with you! Mainly the white brunette woman, such a nasty attitude!! UPDATE: I made it clear I no longer wanted my appointment because no one called my insurance to verify the $75 fee, and was just told by the nastiest woman ever that I owe them a $75 no show fee! I mean CLEARLY this company is thirsty for money, insane. I cleared it up with billing, but do not go here. The lady on the phone was SO rude and unprofessional. If you hate your job that much work somewhere else, don’t make it our problem."
"Marjan Nassiri best customer service today. Thank you for your support and patience. Keep up the great work. T"
"Dr. Naseh and his team were very professional, thorough and congenial in evaluating my need for cataract surgery and orienting me as to the steps to prepare for and then recover from the surgery. I experienced no pain during or after the surgery. Dr. Naseh’s care leading up to surgery and post-surgery follow up gave me confidence for the best outcome. The surgery center staff were also professional, supportive and caring. After two days in recovery after each surgery at home my sight was substantially improved. My eye sight is now exceptional and I do not need glasses for reading nor distance vision - amazing for 74-year-old person who has worn glasses for years!"
"I've been a patient here since 2019 or earlier. This institute use to have nice support staff at the front desk who acted and conducted themselves with professionalism. Within the last year I hesitated to go back and just recently decided to give them another try. I was scheduled for an appointment today as I stood in front of the desk, the two ladies behind the desk didn't acknowledge me because they were having a good time laughing while conversing about things non work related. I was asked to sign in which I did and sat down for a short period before asking to fill out paperwork in the kiosk. I attempted to do so but when prompted to scan my driver's license I canceled the sign in process. In the past, I gave them my driver's license and they copied it and today they have a new system which I don't agree with having or storing my driver's license number. This is not a place I want to have my personal identification information. In conclusion, I decided to go with my original thoughts on switching from this eye institute to another practice that can meet my needs of professionalism and willing to work with me on how to obtain my identification without storing vital information like my driver's license number."
"So it was my first time there. The receptionist made the appointment along side with my insurance and self on January 27th 2023 at 3:37 pm for Monday February 1st 2023 at 11:45 am. I arrived completed the screening on line application process. I thought that was very cool received a mask from the blond haired receptionist. Thank you again through the brown haired receptionist. Some time went by I didn't read any signs other then Maryland Eye Institute when the brown haired receptionist said if your getting a prescription then it will cost you $75 your medicare only covers one but if you're getting the exam your fine. Not understanding why she is telling me that when my brain chooses to blank out. I try to say I wish you would of informed me on Friday I would of had the insurance representative look and find me somewhere else. But the brown haired receptionist was asking for the vision card or just the $75. So I called the insurance company to contact Maryland Eye Institute but it must of been a lunch break time for the receptionists I didn't hear the phone at all while the insurance representative called the front desk I assumed. My name was called twice but I wanted the situation fixed before I walked out. So I handed the phone to the receptionist and the insurance representative informed the receptionist with the numbers to cover me & state that I am totally covered for all services Eye examination, prescription and glasses. I guess when a customer says Im covered for everything I don't know if it is checked to see if there is other services provided on the insurance card if isn't checked. No vision card necessary since my card has that in one. The insurance representative talked & the receptionist typed in the information and didn't say anything else to me Nada or nothing before speaking To her comrade. Mr. Jorge called me back I assumed all was right with the world. But let's go to the great awesome side: Mr.Jorge(Awesomeness) Thanks for listening & checking on to make sure the drops weren't going be that bad but necessary Thanks to the staff on the 3 other video eye machines for making my seat stay still and making the experience wonderful. Especially Dr. Gupta. For the exam I enjoyed her wonderful quick sense of humor and the extra drops I really loved that the diabetic etc drops didn't have me dilated the whole rest of the week Thanks so much for that as well. I was still able to function at work. Thanks see ya in 6 months"
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