CVS,

4849 William Flinn Hwy, Allison Park, PA 15101, United States

"Rude at the pharmacy- I was there twice today they failed to let me know they had to re-order my eyedrops and both times the girl working at the desk was extremely rude to me. I will not go back to this pharmacy after this experience."

"This review is for the pharmacy not the entire store. I made an appointment online for my daughter to get a vaccination. Her appointment was 10:45am on Saturday September 23. We checked in online so when we arrived they called her name right away to come up and give her insurance card. They asked if she had other insurance because it was coming up as secondary and wouldn’t let them bill it. This is the only insurance card we have. After waiting 45 minutes for them to try to figure it out they preceded to say they couldn’t do anything and I would have to call our insurance provider on Monday or pay out of pocket. There was 1 pharmacist and 3 techs on duty. The pharmacist was not very friendly nor did she seem to care about our problem and 2 of the 3 techs seemed very clueless as to what was going on and had no personality. We decided to go to Walmart and they took her as a walk in and was able to figure out the insurance issue with no problem. We were in and out in 10 minutes with her receiving her vaccination. I will not return to this CVS pharmacy ever again."

"Easy experience with the exchange of an item purchased 4 days ago. Exchange was easy and counter clerk was very understanding and helpful. Likewise during a later drug pickup the clerk was also helpful and courteous."

"Not able to schedule, a flu shot for my dad more than three days in advance, online or through their central, out of town scheduling. No direct phone number for the minute clinic is given to patients or doctors due to absence of clerical staff. From my prior experience, the nurse that works there is actually very nice and knows what she’s doing. I suspect because I’m a physician, the pharmacist has agreed to pass on my message to the clinic. Hopefully I will get a call back."

"The staff here is completely inconsiderate and incompetent. Horrible experience today getting an important, time-sensitive medication. I received a text at noon saying that my medication was ready, so I went directly to the cvs drive thru after work to pick it up. Apparently there was a discrepancy with the doctor and they did not actually have it filled but never reached out to me. There is no evidence they bothered to reach out to the doctor prior to the office closing either. They agreed to give me the first couple of pills, but insisted that I come inside to get. I then waited for 25 minutes for 5 pre-packaged pills. They waited on a dozen people before me. There were periods during that time when there was not a line. They had time to chat, but apparently not enough time to shove 5 pre-packaged pills into a ziplock bag. They saw that I was upset and instead of treating it with any kind of compassion, they just ignored me until they heard me loudly explaining to my husband on the phone what was happening. They obviously either a) don’t have the knowledge and training to understand the significance of the medications they’re responsible for or b) they really don’t care at all. After I get the rest of this dose, I’ll be going elsewhere for medications. Their incompetence came dangerously close to wasting us thousands of dollars worth of fertility testing and treatments and causing an entire month of setbacks."