Rite Aid,

5100 Library Rd, Bethel Park, PA 15102, United States

"I called to ask questions and the girl hung up on me mid conversation. I’m trying to find a certain medicine my doctor recommended…"

"I went to Rite Aid today since my mom broke her arm to pick up her prescription. The guy who waited on me retrieved her prescription bag, I noticed the lid fell off of the bottle and 5 pills fell out. He proceeds to take out the papers, the lid and the bottle then reached his hand into the bag to pull out the pills that had fallen out. I said please don't touch her pills, she has to put them in her mouth! Why he didn't even think of that I have no clue but they had to throw those 5 pills away and get 5 more. Such a waste when all he had to do was pour them out of the bag into the bottle. I was not happy with this at all and my mom literally said she should have warned me about this guy, he's constantly doing something wrong. This is completely unacceptable especially in the time of Covid! He looks dirty and unkempt, who knows how often he washes his hands."

"The pharmacy staff is nice but trying to get through the recording is frustrating, too long. Pharmacy rarely answers the phone. I know they’re busy but hire more people."

"The girl who works in the pharmacy with curly hair and glasses is very unpleasant. She constantly asks me to repeat myself but always has an ear bud in, she only says one word at a time, and takes forever."

"I think Rite Aid must be rebranding or something because this appears to be a much newer store and the exterior looks fantastic and fresh and the interior is (for the most part) clean as a whistle. Maybe we just came in on the right day, but we scored the candle deal of a lifetime - it was a buy one get two free. They were single-wick, 18oz candles for $10 each. We also got set of 32 holiday cards for (I think) over 50% off the original price of almost $20. Mind you, we literally came in on Thanksgiving with BF just around the corner. Also the specials to my knowledge were only for rewards members only. The atmosphere was pretty cute in some end caps and corners as they’re getting ready for the holiday season!"