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Cranial Technologies
5450 Knoll North Drive, Columbia, Maryland, United States
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About the Cranial Technologies
Cranial Technologies, located in Columbia, Maryland, is a leading health institution specializing in the treatment of plagiocephaly with The DOC Band®. Our team is dedicated to providing the highest quality care and outcomes for every family we serve. We also offer tips on preventing flat spots and ensuring your child's head shape develops properly. Trust in our commitment to excellence and your family's well-being when choosing Cranial Technologies for your child's care.
Photos of Cranial Technologies
5450 Knoll N Dr Ste. 340, Columbia, MD 21045, United States
Opening hours of Cranial Technologies
Monday:
07:30 - 16:30
Tuesday:
07:30 - 16:30
Wednesday:
07:30 - 16:30
Thursday:
07:30 - 16:30
Friday:
07:30 - 16:30
Saturday:
Day off
Sunday:
Day off
Reviews of Cranial Technologies
"Not recommended. They don't know how to process a claim with the insurance. When they fail to get payment from your insurance even though you have the coverage in the policy, they will try to collect money directly from you using a debt collector. They just don't want to work with your insurance."
"I could not be more pleased with Cranial Technologies. The process from the very beginning to my daughter's graduation was amazing. All the staff were incredible, super friendly, responsive, and very knowledgeable. The results from the DOC band for my daughter's head was truly transformative. I cannot say enough great things about this place. It changed my daughter's life and I am beyond happy and grateful, thank you Cranial Technologies!"
"Such a friendly staff. Very Clean office. Always had an enjoyable experience. We are very happy with the results our son had in his DOC band. It’s well worth the money, and this is a great team to work with!"
"The band works great. There is conflicting research on the technology being that researchers have found that babies skulls will correct themselves... and the band simply accelerates this fix. Some may feel that the band is unneeded. I went with the band because I didn't want my son to fall in the small percentage of babies that had a skull that did not correct itself. The 2 star rating is for the staff. Very unresponsive to email and phone calls. I've left several messages with the front staff to have my son's clinician call me, and I essentially have to call back several times and beg for a follow up call. There are several mediums to communicate as I've emailed as well... so no excuses for the lack of communication. The front desk staff always seem to want to rush me off the phone. I'm sorry but I did not pay nearly $3,000 dollars for you to rush me off the phone as if I am a bother. This is a sensitive time in any family-- try to be a little more patient with the families. Also wasn't happy- we were told that we couldn't get a good read on my son's head due to all the hair he had so they asked that we shave his head and come back. We did this, when we came back they acted very unwilling to give us the same type of measurement as the first visit (1st visit goes over numbers related to the head shape... 2nd visit is the fitting of the helmet). During the 2nd visit, they were only about fitting for a helmet. It was very pushy- like they were used car salesman. I asked for numbers- they declined. I firmly asked for them again-- and they looked blankly at one another and said... "well I guess we can get her something over." NOT a pleasant experience THUS FAR!"
"Cranial Technologies is wonderful. They do free consultations so if you have any questions about your baby's head shape don't hesitate to go there. The staff is incredibly compassionate and friendly. The office is very clean. There is even a place for older children to play while the baby has an appointment. They work with most insurance companies. I cannot recommend this place enough. If you have concerned about your child having a flat spot, come see them right away. If there is an issue, it is better to have it addressed sooner then later. This is such a kind and compassionate place to go. I am very glad we came here. The office complex that Crainal Technologies is in is sort of hidden in a neighborhood. You should be able to get there by GPS. The office is on the 3rd floor."
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