Clay Coven Pottery Studio

"Absolutely, love this place! Have had several group beginner wheel classes with friends and now a few of us come by for studio time on the weekends. The owner and teachers are very helpful, keep the classes fun, and overall make this a great use of a weekend!"

"My wife and I came and had a fun class. Artist was patient with us. However it stops there. My wife tried several times to contact them for months to set up a class and they were very difficult to get a response from. Then picking up our pottery was a huge mess and only after my wife left a negative review does the owner quickly reach out. She is lying that she tried to contact us. She had both our phone numbers and emails. We tried calling and emailing and no response and mailbox full. My wife drove 30 min each way with a cranky toddler 3 times during what was listed at the time as normal business hours...only to see locked doors and the lights off. We don't bash peoples business unless they deserve it. I'm an artist. I'm disorganized. I get it. But the response they left to my wife's review is 100% a lie. Find somewhere better to spend your hard earned money."

"Myself, Along with two other parents, recently encountered a situation during the pottery class that we were hoping to address directly with the owner, Freya. Our intention was to foster open communication and collaborate on finding a resolution. Regrettably, our attempts to discuss the matter were met with a challenge. Instead of having the opportunity to share our perspectives and work together go overcome the issues, we received an email merely an hour before the next class, leaving us with limited time to address the concerns further. In our subsequent conversation with Freya. Which required a visit to the store and a request for her to call us back, we found it difficult to engage in constructive dialog. We understand the challenges of the service industry, yet we believe that addressing concerns professionally is paramount. We hope that this situation can serve as a learning experience for Freya, emphasizing the importance of actively listening to customers and working collaboratively towards resolutions."

"My daughter did a camp in July and made a bunch of clay pieces. It was a wonderful camp. However, it is now November and we haven't received any of the pieces she completed and I received an email that I would receive an email with pick up details on October 14th but still nothing. My daughter spent time creating those items and it was part of what we paid for. I am concerned they have been lost or damaged. Hopefully I will hear back from them soon."

"This store is awesome. Thanks for all you’re doing for small businesses in Baltimore. ❤️ your business model and think your really onto something. I hope you see a ton of success! Unfortunately, Most customers don’t understand the struggles of the small business owner today, especially through Covid 19. But we can pledge our support. If your a small business owner that didn’t lose everything you’ve worked for, my hat goes off to you. Hang in there. Whatever doesn’t kill you makes you stronger."