Rite Aid,

5498 Mahoning Avenue, Youngstown, OH 44515

"I didn't go inside the store this last time, I went through the pharmacy drive-thru to pick up my prescriptions my doctor sent there for me."

"I tried to refill my handicapped daughter’s medication and the pharmacist working the drive thru window argued with me and accused me of missing medication when I know for a fact I have given my daughter the correct dosage especially because I always use the syringe they gave me to measure it out! She was rude and treated me like some druggy. I am just a mother trying to keep her daughter who is not even 2 and has more health issues than one can process. It was very rude and unprofessional."

"I always go to the rite aid in cornersburg. They greet me by name they are extremely helpful with any of my needs and also give me a heads up on specials and sales. The staff is always nice and helpful and they always greet you and treat you like you're one of their own and make sure they can take care of you"

"Had an appointment for a flu shot. Arrived 5 minutes early for my appointment and was told someone would be calling me back. I waited for 30 minutes while they constantly checked out other customers at the drive-through and in the store. If someone has an appointment whoever comes after should have to wait. I ended up leaving with no flu shot. I will never schedule to get a vaccine here again. Do not go here for vaccines. Stick to your regular doctor’s office!"

"I waited in line for an hour. I get up to the window and get put on hold while watch them tale 5 more people inside thru the window. Rite aid already called and told me my medicine was ready. They tell me to circle around the building and pull up to the second lane. Mind you the line is wrapped clear around the building. I do what they say and wait another half hour to get told that they can’t send my medicine thru the tube and I have to go to the back of the Line for the 3rd time. I tried to explain what was going on and the pharmacist cutt of the speaker and they her hand at me and walked away. This is not my first bad encounter. I was so angry I left and am switching to another rite aid, this is the most unprofessional pharmacy I have ever witnessed."