Rite Aid,

25 East Pike Street, Canonsburg, PA 15317

"Pharmacist Kathy is the BEST!! Had a hiccup with insurance card and she went above and beyond to take care of us!"

"Came this morning to pick up my script, after promising myself I’d switch rite aids because this one is incompetent and what do you know? Nobody is there at 9am and I overheard the manager say she doesn’t know when they will be in …"

"I am new to the area and the associates in the pharmacy made me feel welcome and took quick care of the issue that my refill went to my old Rite Aid location. They are friendly and caring. They are being remodeled in this store but are keeping things clean and well-stocked."

"Hmmmm...where to start with this debacle? How about the beginning. My wife and I scheduled our Moderna boosters back to back. Initially, all was well. We received confirmation within minutes on both phone and email. Then it began... Along with the confirmation, I was instructed to fill out forms online prior to the appointment. These always get me a little tossed as typically, I get all of my services through the VA. Semper Fi. In any case, the forms didn't work. Not on my android, PC, nor my wife's Mac. As I mentioned, wanting to ensure everything went okay, I called the pharmacy immediately so that I could complete the forms prior to the appointment. After wading through the waves of automated messages, I finally got through to the pharmacy. It rang off the hook. I tried four more times before calling it a day, with the exact same results. I decided to just go down there, in person, and see if I could get the forms ahead of time. The website says the store is open until 11:00 pm., pharmacy until 8:00 pm. Multi-tasking, I dropped a pick-up order to Big Fellas and figured I'd kill two birds with one stone. I arrived at the Rite Aid at 7:54 pm, EST only to be met by a locked door and new hours posted as 8:00 pm closing time. All righty then. I headed back home, Greek salad in hand. Yesterday, we received a message that the appointment would have to be rescheduled as the store had new Sunday hours and would close at 3:00 pm. Okay, I'll figure it out. Then, this morning, Saturday, I received an email and text message with a reminder of my appointment tomorrow at 4:00 pm. LOL. I almost made the call into the pharmacy, but you know what they say about repeating the same behaviors over and over again expecting different results? Well, at least what my therapist says. In any event, as much as it pains me as we pride ourselves in shopping local, we have rescheduled - except at the CVS in McMurray. Their online forms even worked correctly."