123 ABC Linnel Driver Training

"Mr. Nelson is disrespectful, rude, and disorganized. He isn't a good instructor and he was tough on my granddaughter as she was learning how to drive after her best friend's car accident."

"I enrolled to this driving school through PGCC. The online portion was fine but it was incredibly difficult to get the appointment scheduled for the in person driving lessons. I would call the school and they would tell me they would call me back. The person who would call is the owner of the school. They took at least a week the first time and offered me an appointment for the next day. When I told them I couldn't take the appointment because I had work, they said okay and hung up. I told the school my availability but they would consistently call and offer me a lesson for the next day. All the appointments were on days I told them I was not available. Every time I would repeat my availability to them and they kept telling me to make more room in my schedule to fit them in. They even said at one point if I had just opened up my schedule more I would have been done. This went on for months. Finally I was able to get an lesson that fit into my schedule. My instructor was great. At the end of the lesson, I asked him about scheduling the next lesson. He told me I could try to talk to the owner. I went in and tried to talk to him but he was immediately rude, like he had been on the phone. When I told him I wanted to schedule an appointment in advance, he told me his business didn't operate like that. I pointed out to him that calling people and offering appointments for the next day was ineffective since it didn't leave time for them to take off of work. Eventually, he refused to speak to me anymore and demanded I get my mother and he would talk to her instead. I was the one who paid for the lessons, not my mother. He told her he wouldn't be talked to like that by a young person. I hadn't been rude, I was just trying to get appointments scheduled in advance. Eventually I got the next two appointments scheduled. During my next lesson, I saw the schedule book left out on the counter open in plain view for whoever walks in. The owner had written problem. If you want a driving school where you can schedule appointments and not be berated, go somewhere else."

"As an older learner, this school isn’t the best option because they prioritize the teenagers. This business is also disorganized. I have been trying to get time on the road to obtain my hours, and I need more than the required six because I don’t have a coach. I keep getting told that I gotta wait. This is going on 3 months now. The only redeeming quality about this school is that the younger instructors are very nice and knowledgeable. Mine was great but he left the school to go back to his main job. I’m very disappointed. I will likely have to pay someone else to help me get the skills and hours."

"The staff members were nice and polite. They communicated well what my son needed to do as far as his driving skills and pass the MVA test. This was his first 2 hour drive with the instructor. He had completed the online classes. I learned a few things when I checked to see if he was in class. The business place was clean and easy to find."

"As of November 2022, I finally have my provisional license (went to Annapolis DMV. Took the test the first time and passed). I just wanted to write this review and thank all the kind, informative, and patient instructors for helping me along on this journey. I felt confident going into the test with all the feedback I recieved from you all during my test. I wish you all the best and to all the newest drivers, trust in the process and do your best!"