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Patient First Primary and Urgent Care - Lake Ridge
2199 Old Bridge Road, Lake Ridge, Virginia, United States
About the Patient First Primary and Urgent Care - Lake Ridge
Patient First Primary and Urgent Care in Lake Ridge is a trusted medical institution located at 2199 Old Bridge Road in Virginia, United States. Our dedicated team of doctors and healthcare professionals provide high-quality primary care services as well as urgent medical attention for patients of all ages. We prioritize the well-being and comfort of our patients, offering comprehensive medical services in a warm and welcoming environment. Whether you need a routine check-up or immediate medical assistance, Patient First Primary and Urgent Care in Lake Ridge is here to provide you with the personalized care you deserve.
Photos of Patient First Primary and Urgent Care - Lake Ridge
2199 Old Bridge Rd, Lake Ridge, VA 22192, United States
Opening hours of Patient First Primary and Urgent Care - Lake Ridge
Monday:
08:00 - 20:00
Tuesday:
08:00 - 20:00
Wednesday:
08:00 - 20:00
Thursday:
08:00 - 20:00
Friday:
08:00 - 20:00
Saturday:
08:00 - 20:00
Sunday:
08:00 - 20:00
Reviews of Patient First Primary and Urgent Care - Lake Ridge
"From the ladies at the front desk, the nurse that took my vitals and the doctor I felt extremely welcomed and taken care of. Although I was ill but they made me felt better. Thank you for your smiles and outstanding customer service!"
"This most recent visit was way better than the one last year due to literally almost no wait time even though they were still busy. The prior visit the only issue was that it was the second time they forgot I was there or something..? Apparently it was due to triage situation which I can understand also. The time of the day was different on this visit being 3pm as opposed to 6pm. Everyone was very helpful, courteous and caring on every visit. This time I was seen quickly. Either way I will continue to come to the location for treatment. The doctors and staff are pleasant and welcoming.Thank you very much!"
"Wish I could give this a negative star for the experience. I went into this place on a Saturday morning due to a prolonged severe headache and wanted to have a quick check to make sure everything was alright. I spent multiple hours just waiting for someone to call me to the back. During this day there were maybe 4 other people waiting in the waiting area with me. Once I finally got admitted to a room I finally got someone to talk to me for about 5 minutes until they disappeared and I just waited in that curtained room for another hour with no one checking up on me or updating me. Once I finally got a doctor to speak to me she had no idea what was the cause and recommended a shot. I received the shot and whether that was effective I cannot say but I appreciate her recommending a solution. Total time spent at patient first was well over 6 hours for a total of less than 20 minutes talking to anyone. 2 weeks later I received a bill for close to $300 AFTER insurance. I'd recommend staying away and spending your time and money elsewhere. Even if it was an urgent emergency you most likely wouldn't be looked after until a hefty wait. The only thing that was pleasant was that during the 20 minutes I did speak to people they were very kind and respectful."
"If I can give them zero star rating I would. This place is a complete joke, I don’t know how they are still in business with such a bad management.If you want to get the worst treatment by medical professionals who are supposed to be help go to this clinic. I’m sure they will show you exactly what I mean. They had me waiting in a room for a doctor more than two hours. Staffs treat patients like a borden, no empathy or compassion. Even a doctor yelled at me when I expressed my concern about how long I’ve been waiting to be seen.I had to walk away and go somewhere else, cus this place was unbelievable"
"For the doctor and the nurses, I wish I can give a 100 out of 10. The nurse practitioner was so sympathetic and kind to my situation. I also enjoyed the check in process, with the use of the computer screens and the ability to wait in the car. The place was clean and the music was nice. My only concern was the front desk receptionist. She could have been a little friendlier"
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