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Tool & Truck Rental Center at The Home Depot
9190 Baltimore National Pike, Ellicott City, Maryland, United States
About the Tool & Truck Rental Center at The Home Depot
The Tool & Truck Rental Center at The Home Depot in Ellicott City, Maryland is your go-to destination for all your home improvement project needs. Conveniently located at 9190 Baltimore National Pike, this center offers a wide range of tools and equipment for rent, including power tools, hand tools, and trucks for transporting materials. With helpful and knowledgeable staff on hand to assist you, you can trust that you'll find everything you need to get the job done right. Whether you're a seasoned DIY enthusiast or a first-time homeowner, the Tool & Truck Rental Center at The Home Depot has you covered.
Photos of Tool & Truck Rental Center at The Home Depot
9190 Baltimore National Pike, Ellicott City, MD 21042, United States
Opening hours of Tool & Truck Rental Center at The Home Depot
Monday:
06:00 - 22:00
Tuesday:
06:00 - 22:00
Wednesday:
06:00 - 22:00
Thursday:
06:00 - 22:00
Friday:
06:00 - 22:00
Saturday:
06:00 - 22:00
Sunday:
08:00 - 20:00
Reviews of Tool & Truck Rental Center at The Home Depot
"Going downhill fast. No knowledgeable management on site, aloof employees. Pretty bad service. **System to stop selling 5 gallon propane exchanges once it's sold out needs to be instituted. Numerous times Home Depot sells propane that isn't in stock, causing the customer to wait outside for a failed propane exchange, and then have to go back inside and wait for a refund.**"
"On Thursday May 18, 2018 I was shopping for Stain had been to the Home Depot Store on Liberty Rd the night before and was never asked if we needed any help although we did see several store associates, I made a purchase and it wasn't the right stain. I am so glad I choose to go out Route 40 last evening because Terri in the paint department was the Best Associate I have had in years. M's Terri didn't stop until we matched the color we needed and was able to tint an Oops paint to the perfect color even though it was a base 2 she knew what to do to get the color we needed. Thanks again M's Terri just wish we had more like her. Also the young lady at the returns register was very patient with the customer before me who had her on the phone calling around asking for an extended PROMO deal and was nice when she got to me."
"I called to ask if an item was in stock that had been out of stock the previous week. I got a recording saying how important my call was to them and was on hold for 12 minutes. Occasionally, a pleasant sounding lady would come on and say the department I wanted was still busy. After the 12 minutes, my call was dropped. I called back, eventually got the pleasant lady again, and she said she would use the overhead speaker to call my department. I held for 7 minutes before getting dropped again. So frustrating. I don't want to make a trip there to find out they don't have it. How busy could they be at 8:30 on a cloudy Sunday morning?"
"I'm surprised at all the negative reviews. This HD location is the best I've been to, and most encounters have been very positive. Many of the people who work there are highly knowledgeable and all are friendly. One man who helped me was a retired engineer. Multiple times employees have gone to the computer to research products when they did not know the answer to my questions. I've had good experiences renting equipment, too. The employees have been helpful explaining the various power tools and making suggestions. There are only a couple of areas where my experiences haven't been totally positive. One, it can often take a long time to find someone to help with cutting lumber. Also, we had our kitchen remodelled through them. It was about 11 years ago, so things might have changed. The in-store personnel were knowledgeable and helpful, but we had problems with the contractor. He was not a HD employee, but they hired him for the installation. After a little unpleasantness and some delays, the installation was fine. HD did intervene on our behalf in dealing with the contractor. Given the realities of what retailing shopping is like everywhere, I'm still giving the store five stars."
"So I'm a bored college student who, over the summer, decided to get crafty. I go in there about once a week for new tools, supplies, etc. and each time I have gone in there I am warmly greeted by every employee I pass, I am asked if I need help almost right away and I am always taken directly to what I need. Today I went in, it's an early Monday morning, and not only did everyone there seem extra friendly and nice but it was even better to note that it seemed genuine and not like they were forced to say something to me. I love it here!"
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